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SureCritic / Reparación de automóviles / Genesis Of Troy
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Genesis Of Troy

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(6 Reseñas)
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Detalles de la Puntuación

5 stars
87%
4 stars
12%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™

Detalles del Negocio

Categorías
Reparación de automóviles, Concesionario de coches nuevos, Concesionario Genesis
Contacto
(248) 341-9900
Horarios de Negocio No Proveídos

Horario del Negocio

* No Se Proporcionó Zona Horaria
1814 Maplelawn Drive Troy, MI 48084
Obtener Direcciones
Reseñas de Departamento de ventas'
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(6 Reseñas)
Escribir una Reseña
Reseñas Recientes
TG
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Troy G.
Eastpointe, MI
2021 Genesis Gv80
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/13/2021
cliente verificadoCliente Verificado
Categoría: Sales
Great experience
Super fast and efficient. Mario Woodard is great to work with!!! Love my 2021 GV80!!
Recomendado
JZ
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Joseph Z.
New Baltimore, MI
2020 Genesis G70
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2020
cliente verificadoCliente Verificado
Categoría: Sales
Good buying experience, but as petty as it sounds buying a Genesis from a Hyundai dealer feels like less of an occasion
I went to this dealership to lease a 2020 Genesis G70 Sport 3.3T RWD. The overall experience is pretty much as good as it gets when purchasing a car. I sent my info online initially and was contacted by the dealer in less than 5 minutes, which is impressive. During that call I set up a test drive for the following morning.

Upon test driving the car, we talked a bit about pricing. There was some initial friction during these discussions due to the online pricing not matching the actual lease price, but I do believe in this instance it was an accounting error rather than the dealer being shady. It was explained that the discount only applied for purchasing rather than leasing, and that the website wrongly took the purchase price to calculate the lease payment. Despite this issue, the overall price was only $2.5k more than that first online price, but still a massive $10k off MSRP. Needless to say I still went through with the lease at that price.

Throughout the experience Mario and Jeff were very professional and helpful, despite me being a younger guy and on my own for the sale. There was minimal pressure on me to complete the deal or add any frivolous packages, and overall it only felt slightly rushed. After signing all the papers, Mario took the time to explain to me everything about the car and addressed all initial concerns, which I appreciate very much.

Even though I had great customer service, I will admit that it felt like less of an occaison buying from a Hyundai dealership rather than a dedicated Genesis dealership. I know that sounds a bit petty, but it doesn't seem too far off from common sentiment. Again, I have zero issue with Jeff or Mario with the sale, I just wish it was at a dedicated Genesis dealer. I'm aware something is in the works from the Genesis brand to account for this, so I'm looking forward to it. In the meantime, I have no problem going back to Mario or Jeff for another sale.

Overall I'm satisfied with my sales experience and would do business with Mario, Jeff, and Genesis of Troy again.
Recomendado
JB
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Julie B.
Birmingham, MI
2020 Genesis G70
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/04/2020
cliente verificadoCliente Verificado
Categoría: Sales
Take a look at Genesis of Troy
In September I decided to lease a new car - a 2020 Genesis G70 - which I love. Ben and Jeff at at the dealership were excellent and when I went back for my plate, they arranged to have the car detailed for me. Great sales experience and the car is awesome!
Recomendado
DH
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Dawn H.
Birmingham, MI
2020 Genesis G70
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/16/2020
cliente verificadoCliente Verificado
Categoría: Sales
The dealership is modern, clean and the staff serve as knowledgeable.
Mario Woodard, Sale Associate served as very accommodating.
Recomendado
TF
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Ted F.
Bloomfield Hills, MI
2020 Genesis G70
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2020
cliente verificadoCliente Verificado
Categoría: Sales
Suburban Genesis
A fine team at the dealership, and Genesis is making great cars.
Recomendado
JC
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James C.
West Bloomfield, MI
2019 Genesis G70
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/10/2019
cliente verificadoCliente Verificado
Categoría: Sales
Great car, but sold next to Hyundai
Great car, but sold next to Hyundai
Recomendado
ADAMM L D., GSM de Genesis Of Troy respondió el 12/02/2019 02:36 PM

Thank you for your candid feedback. I would appreciate the chance to speak with you regarding your comments and concerns. I will contact withing one business day and look forward to speaking with you. 

Adamm Davis
General Manager
Suburban Genesis
248-731-3352
Mostrando todos 6 Reseña
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