i wanted to purchase a gv70/they said the one i wanted was on order coming in any day now/they wanted a deposit which i gave/i called every few days/after 3 weeks delay, its coming in tomorrow. I was out of town and must fly back to pick up my car/they said first i have to speak to the finance dept./i did, and told them i want to pay cash in full and wanted no extras/ the next morning i received a text to contact my salesman and he said the car was damaged in delivery and could not be sold./but they have other models and colors to sell me!!/ all were higher priced, but they would work with me... at this point i lost credibility and requested my deposit back. i got the deposit back in 2 weeks (they had to process it). was the car really there?? was it not sold to me because i did not finance or take the extra packages??who knows? if you do business with them...BEWARE/BEWARE/BEWARE.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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