I found a G90 that I was interested in at this dealership. I live in KC, so had multiple conversations with the sales representative, and had them look over the car for me to make sure there were no exterior defects (other than the curbed rims which I was aware of). We negotiated a deal over the phone and I drove 4 hours from Kansas City to purchase the vehicle. Upon inspecting the vehicle in person, I found damage to the body and chrome trim that wasn't disclosed to me by the sales rep. All I got was a shrug and a "sorry", and they didn't work with me at all to save the car deal, either through a discount or by fixing the damage. If I could give zero stars I would. They do not care about you or your time.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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