I don’t know where to start. The tech joy rode my G80 sport around for 5 days when it was in for brakes. Genesis worked out valet from them due to my previous dealership closing. They never had a Genesis loaner. Most recently they arranged for engine and regular service on my GV70 and drove it 400 miles and didn’t change the oil, or perform any work. Due to an “unexpected” decision to discontinue serving / selling Genesis. Once again I’m an orphaned owner of my cars.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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