The people are great! The problem the place overcrowded. No place to park your car. No valet. I believe to compete with other high end cars Genesis has a long way to go!! I get the same service as any other vehicle in the show room! No one ever ask me if want the car pickup.i am very disappointed with Genesis service, not the service i was promised! I had a appointment for 8:00 am for a oil change and tire rotation ,i did not leave the place until 10:00 am!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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