The car...this is my second one. Fortunately, an opportunity to upgrade from a 21 to a 24!
Why? A really great car! Bruno Dieujuste and Arthur Czaplinski in sales and finance, and service reps Johan and Justin.
The service department does a great job. Although there is a challenge getting an appointment for service...understanding due to the difficulty in getting trained service personnel, and the variety of cars available through this dealer.
One suggestion for the dealership...IMPROVE YOUR PHONE ACCESS SYSTEM. Getting to a person not an easy task!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Why? A really great car! Bruno Dieujuste and Arthur Czaplinski in sales and finance, and service reps Johan and Justin.
The service department does a great job. Although there is a challenge getting an appointment for service...understanding due to the difficulty in getting trained service personnel, and the variety of cars available through this dealer.
One suggestion for the dealership...IMPROVE YOUR PHONE ACCESS SYSTEM. Getting to a person not an easy task!
Respectfully, Alan Haveson