I cannot say enough about AutoMax Genesis of Norman. They have been prompt in service whether it be warranty work or regular maintenance. They have driven 60 miles one way to pick up my car for service while leaving me a Genesis in return per the Genesis agreement. My car has always been returned the same day even washed and cleaned. I like the fact that there is one person who handles Genesis customers in the service department. I hear stories from
Others in a FB group about other dealerships and bad experiences and I am so thankful that i am not one of those Genesis customers. The manager of the dealership has even made contact with me to make sure I have been happy and satisfied with service. They are a true reflection of a luxury brand dealership!!!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Others in a FB group about other dealerships and bad experiences and I am so thankful that i am not one of those Genesis customers. The manager of the dealership has even made contact with me to make sure I have been happy and satisfied with service. They are a true reflection of a luxury brand dealership!!!