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SureCritic / Genesis Of Naples
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Genesis Of Naples

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(95 Reseñas)
91
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Detalles de la Puntuación

5 stars
91%
4 stars
5%
3 stars
1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
Reseña Original
Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5
23
Total de ReScores™
4.9
Promedio de ReScores™
91
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Contacto
(239) 417-1222
Horarios de Negocio No Proveídos

Horario del Negocio

* No Se Proporcionó Zona Horaria
6780 Airport Rd N Naples, FL 34109
Obtener Direcciones
Reseñas de Departamento de servicio's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(95 Reseñas)
Escribir una Reseña
Reseñas Recientes
RS
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Robert S.
Alva, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/13/2022
10
Categoría: Service
Vehicle purchase experience
Steve Kalinowski did a great job of making the purchase experience enjoyable and he did conduct a thorough orientation of the Genesis GV80 that my wife and I purchased.
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Cliente verificado
Naples, FL
2019 Genesis G70
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
I was treated awesome from a very caring employee.I was given a loner and kept informed of my repair work.
Pawel K B., Service Advisor de Genesis Of Naples respondió el 03/14/2022 04:25 AM

On behalf of our entire team, I would like to thank you for taking the time to complete our online survey regarding your recent visit in our service department.

Pawel Bartnicki
Genesis Experience Manager
Genesis of Naples
239 417 1222, ext. 265

TF
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Thomas F.
Naples, FL
2019 Genesis G90
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2022
cliente verificadoCliente Verificado
9
Categoría: Service
Very satisfied….
Pawel is the best!
Pawel K B., Service Advisor de Genesis Of Naples respondió el 03/12/2022 04:35 AM

On behalf of our entire team, I would like to thank you for taking the time to complete our online survey regarding your recent visit in our service department.

Pawel Bartnicki
Genesis Experience Manager
Genesis of Naples
239 417 1222, ext. 265

WL
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Wendy L.
Naples, FL
2020 Genesis G90
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent
Everything went as planned,the valet service was excellent as was the whole experience
Pawel K B., Service Advisor de Genesis Of Naples respondió el 03/09/2022 07:16 AM

On behalf of our entire team, I would like to thank you for taking the time to complete our online survey regarding your recent visit in our service department.

Pawel Bartnicki
Genesis Experience Manager
Genesis of Naples
239 417 1222, ext. 265

Pawel Bartnicki
Service Advisor
Genesis of Naples
239 417 1222
KK
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Kenneth K.
Naples, FL
2022 Genesis G70
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Best customer service
They provide the best service. They offered to pick up my car at home but I chose to drop it off and get a loaner run all my errands and come back and pick up my car. They also clean the outside and inside of the car
Pawel K B., Service Advisor de Genesis Of Naples respondió el 03/09/2022 04:15 AM

On behalf of our entire team, I would like to thank you for taking the time to complete our online survey regarding your recent visit in our service department.

Pawel Bartnicki
Genesis Experience Manager
Genesis of Naples
239 417 1222, ext. 265

TF
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Theodore F.
Naples, FL
2021 Genesis G90
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Terrific Service!
Beautiful new dealership. Great facilities and waiting areas. Car was done early, delivered clean inside & out. Thoroughly explained service.
Pawel K B., Service Advisor de Genesis Of Naples respondió el 03/07/2022 04:25 AM

On behalf of our entire team, I would like to thank you for taking the time to complete our online survey regarding your recent visit in our service department.

Pawel Bartnicki
Genesis Experience Manager
Genesis of Naples
239 417 1222, ext. 265

MM
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Mary M.
Naples, FL
2021 Genesis Gv80
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Oil change
Don’t have anything else to add
Pawel K B., Service Advisor de Genesis Of Naples respondió el 03/04/2022 04:11 AM

On behalf of our entire team, I would like to thank you for taking the time to complete our online survey regarding your recent visit in our service department.

Pawel Bartnicki
Genesis Experience Manager
Genesis of Naples
239 417 1222, ext. 265

Cliente verificado
Westminster, CO
2021 Genesis Gv80
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Great service experience!
Pawel K B., Service Advisor de Genesis Of Naples respondió el 02/25/2022 04:52 AM

On behalf of our entire team, I would like to thank you for taking the time to complete our online survey regarding your recent visit in our service department.

Pawel Bartnicki
Genesis Experience Manager
Genesis of Naples
239 417 1222, ext. 265

DU
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Daniel U.
Naples, FL
2021 Genesis Gv80
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Great
The young men picking up my vehicle were very professional;
Pawel K B., Service Advisor de Genesis Of Naples respondió el 02/24/2022 04:39 AM

On behalf of our entire team, I would like to thank you for taking the time to complete our online survey regarding your recent visit in our service department.

Pawel Bartnicki
Genesis Experience Manager
Genesis of Naples
239 417 1222, ext. 265

HH
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Harry H.
Naples, FL
2021 Genesis Gv80
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/18/2022
cliente verificadoCliente Verificado
10
Categoría: Service
They always thrive to exceed my expectation
I’m 65 years an have purchased many vehicles through my life. In 2021 my wife and I purchased 2 vehicles from Genesis of Naples and we were very satisfied with our car purchasing experience. If we could buy a car every year we would go to Genesis of Naples.
Pawel K B., Service Advisor de Genesis Of Naples respondió el 02/18/2022 12:45 PM

On behalf of our entire team, I would like to thank you for taking the time to complete our online survey regarding your recent visit in our service department.

Pawel Bartnicki
Genesis Experience Manager
Genesis of Naples
239 417 1222, ext. 265

Cliente verificado
Naples, FL
2021 Genesis Gv80
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Always professional
I highly recommend the service department and the sales staff.
Pawel K B., Service Advisor de Genesis Of Naples respondió el 02/14/2022 04:55 AM

On behalf of our entire team, I would like to thank you for taking the time to complete our online survey regarding your recent visit in our service department.

Pawel Bartnicki
Genesis Experience Manager
Genesis of Naples
239 417 1222, ext. 265

Cliente verificado
FL
2019 Genesis G90
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Owner
Great
Pawel K B., Service Advisor de Genesis Of Naples respondió el 02/09/2022 04:27 AM

On behalf of our entire team, I would like to thank you for taking the time to complete our online survey regarding your recent visit in our service department.

Pawel Bartnicki
Genesis Experience Manager
Genesis of Naples
239 417 1222, ext. 265

Cliente verificado
Bonita Springs, FL
2020 Genesis G80
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2022
cliente verificadoCliente Verificado
9
Categoría: Service
A great service
The staff was very easy to work with and presented a perspective that they were interested in my satisfaction
Pawel K B., Service Advisor de Genesis Of Naples respondió el 02/02/2022 04:41 AM

On behalf of our entire team, I would like to thank you for taking the time to complete our online survey regarding your recent visit in our service department.

Pawel Bartnicki
Genesis Experience Manager
Genesis of Naples
239 417 1222, ext. 265

VC
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Vicki C.
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2022
10
Categoría: Service
Service with a smile!
I thought made an online appointment for Thursday at 9:AM but when I got to Tamiami Hyundai they had no record it. Tommy, in service , put me at ease, and managed to squeeze me in. I had my 10,000 mile check-up, and picked up my car, (washed inside and out), in under two hours. All done, and with a smile! Thank you, Tommy!
Pawel K B., Service Advisor de Genesis Of Naples respondió el 02/01/2022 04:23 AM

On behalf of our entire team, I would like to thank you for taking the time to complete our online survey regarding your recent visit in our service department.

Pawel Bartnicki
Genesis Experience Manager
Genesis of Naples
239 417 1222, ext. 265

RM
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Robert M.
Naples, FL
2021 Genesis Gv80
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Service Dept.
The two Genesis service writers are excellent professional and helpful. I am looking forward to a separate Genesis facility soon. Great Dealership too!!
Pawel K B., Service Advisor de Genesis Of Naples respondió el 01/26/2022 01:58 PM

On behalf of our entire team, I would like to thank you for taking the time to complete our online survey regarding your recent visit in our service department.

Pawel Bartnicki
Genesis Experience Manager
Genesis of Naples
239 417 1222, ext. 265

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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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