They dont communicate with you about your vehicle. It took 7 weeks for an oil change with ZERO communication from my service advisor.... Not to mention that they were calling me repeatedly about my missed service appointment while they were in possession of my car for service.
I can go on and on and on but this is NOT a good place for service on your vehicle... Genesis or otherwise.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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I can go on and on and on but this is NOT a good place for service on your vehicle... Genesis or otherwise.