The service took longer than initially expected. The waiting area was average. Could be much better. Amenities are limited.
My sales person did not have the knowledge I expected of the car I purchased. He should know how everything works and take whatever time necessary to go over them until the buyer feels comfortable. I had to come back to see Kristina to go over all the cars features and sign me up for the connect service.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Cliente Verificado
My sales person did not have the knowledge I expected of the car I purchased. He should know how everything works and take whatever time necessary to go over them until the buyer feels comfortable. I had to come back to see Kristina to go over all the cars features and sign me up for the connect service.