I was contacted and the issue that had was resolved and looked into quickly.
Reseña Original
10/14/2021
0
Categoría: Service
Valet Service for Genesis
Scheduled a Valet service at this genesis dealership. scheduled for 11am on October 14 .
I call 1 hour and 30 minutes later to be told they do not offer that service anymore.
why was i able to schedule a service that is not offered??
Justin F. de Genesis Of Killeen respondió el 10/18/2021 09:23 AM
Thank you for taking time to provide feedback on your recent service experience. I'm sorry that we were not able to meet your expectations, we will be reaching out to further address the issue. Thank you again for your time.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
