The sales process was seamless and easy. I checked out a couple of Genesis closer to me and was not happy with the sales process. I was looking for a specific vehicle and when I found it at Genesis of Fairfield, I contacted them and spoke with Charles Goldstein. We started negotiations and came to an agreement on cost. The majority was done via email and over the phone including initial paperwork which was convenient especially with fears of Covid. When I went to pick up the vehicle, I meet Charles and he was as polite and professional as he was over the phone. The whole transaction from start to finish was easy with no surprises. This is an upscale dealership and they treat their customers with respect and professionalism. Will definitely come back for my next vehicle.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
Cliente Verificado