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SureCritic / Genesis Of Everett
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Genesis Of Everett

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(23 Reseñas)
88
Escribir una Reseña

Detalles de la Puntuación

5 stars
91%
4 stars
5%
3 stars
2%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5
4
Total de ReScores™
5.0
Promedio de ReScores™
88
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Contacto
(425) 258-9100
Visitar Sitio Web
Horarios de Negocio No Proveídos

Horario del Negocio

* Pacific Time (Us & Canada)
5206 EVERGREEN WAY Everett, WA 98203
Obtener Direcciones

Detalles de la Puntuación

5 stars
87%
4 stars
8%
3 stars
1%
2 stars
2%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
2
Total de ReScores™
5.0
Promedio de ReScores™
78
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Reparación de automóviles, Concesionario de coches nuevos, Concesionario Genesis
Contacto
(425) 258-9100
Visitar Sitio Web
Horarios de Negocio No Proveídos

Horario del Negocio

* Pacific Time (Us & Canada)
5206 EVERGREEN WAY Everett, WA 98203
Obtener Direcciones
Reseñas de Departamento de servicio's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(23 Reseñas)
Escribir una Reseña
Reseñas Recientes
PB
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PAUL B.
Edmonds, WA
2023 Genesis GV60
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2024
cliente verificadoCliente Verificado
10
Categoría: Sales
Service details
Recall service. The car was picked up and returned on the same day. Satisfied with the service.
RC
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RICH C.
Stanwood, WA
2023 Genesis GV80
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/18/2024
cliente verificadoCliente Verificado
10
Categoría: Sales
Awesome, quick, organized, courteous,
Russell was very accommodating and efficient. He has great people skills and made the whole experience enjoyable. He is a natural. I'd hire him in a heartbeat. LOL
DR
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DAVID R.
Gig Harbor, WA
2023 GV80
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/13/2023
cliente verificadoCliente Verificado
8
Categoría: Sales
Service Visit
The lines between the Hyundai and Genesis service departments are annoyingly blurred. Had problems with my nav system and a service call was scheduled thru Connected Services but ended up on the Hyundai side. I was unable to receive Service Valet services (loaner) until i managed to find the contact for the sole Genesis rep in the Hyundai service center. Once I connected with Rebecca, everything was straightened out, I received my loaner and the service call on my nav system went just fine
RANDY J., General Manager de Genesis Of Everett respondió el 09/15/2023 04:52 PM

thank you for your review David.  We appreciate your patience as we are undergoing construction for a remodel so that we can better serve both our Hyundai and Genesis customers in the future!

MD
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MICHAEL D.
Camano Island, WA
2021 GV80
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/27/2023
cliente verificadoCliente Verificado
10
Categoría: Sales
The concierge service is great
The staff and service was great.
RANDY J., General Manager de Genesis Of Everett respondió el 07/28/2023 04:11 PM

Thank you for your 5 star review and kind words Michael!  We appreciate your patience as we work to grow our support staff as quickly as the Genesis Brand!

TL
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THEODORE L.
College Place, WA
2018 G80
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/14/2023
cliente verificadoCliente Verificado
10
Categoría: Sales
Genesis Works
They picked up my car, hauled it across the state to a dealership for the repairs and brought it back.

Thanks
RANDY J., General Manager de Genesis Of Everett respondió el 07/28/2023 04:14 PM

Thank you for your 5 star review Theodore!  We are glad you are loving your Genesis experience!!

SG
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STUART G.
Statesboro, GA
2020 G70
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2023
cliente verificadoCliente Verificado
10
Categoría: Sales
Fabian and team were awesome.
Fabian helped me tremendously locate a very specific model that was proving elusive. We were able to handle all the paperwork remotely and coordinate shipping of the vehicle to Georgia. I highly recommend the team at Genesis of Everett.
RANDY J., General Manager de Genesis Of Everett respondió el 07/28/2023 04:18 PM

Thank you for your 5 star review and kind words Stuart!!

GC
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GEORGE C.
Everett, WA
2018 G80
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/11/2023
cliente verificadoCliente Verificado
10
Categoría: Sales
Over-the-top service!!
I always receive amazing service when I visit this establishment, and this time was no different. All of the people there are so polite and professional. Samantha went over the top to keep me informed and show she valued me and my time. She even personally escorted me to my vehicle.
JL
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JON L.
Lynnwood, WA
2019 G70
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2023
cliente verificadoCliente Verificado
9
Categoría: Sales
Great service
Jorge and James are great and always go out of their way to provide excellent service. Thank you
Cliente verificado
Lynnwood, WA
2022 G70
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/06/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Amazing Service
I will always recommend them. They are very easy to work with.

They treat the customer so great. A very friendly people, they are knowledgeable and what I feel is that they care for their customer.

Great people .
TM
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Thomas M.
Bellevue, WA
2021 Genesis Gv80
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/16/2022
cliente verificadoCliente Verificado
9
Categoría: Service
Good job
Enjoyed working with team
CLIFFORD H., Parts and Service Director de Genesis Of Everett respondió el 02/16/2022 02:13 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

WF
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William F.
Seattle, WA
2017 Genesis G80
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Lee Johnson service is unrivaled. Anywhere
Lee Johnson service is excellent, without exception. Genesis USA online and phone service is way below average. The manner in which they have handled Nav updates is deplorable. Gives a bad taste to a well made quality vehicle
CLIFFORD H., Parts and Service Director de Genesis Of Everett respondió el 02/04/2022 09:35 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

GC
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George C.
Everett, WA
2018 Genesis G80
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2021
cliente verificadoCliente Verificado
Categoría: Service
Top of the line customer service
Thank you
Recomendado
CLIFFORD H., Parts and Service Director de Genesis Of Everett respondió el 01/25/2021 08:41 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

AS
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Anish S.
Mill Creek, WA
2017 Genesis G90
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2021
cliente verificadoCliente Verificado
Categoría: Service
Vehicle is in good hands!
I can keep on saying all good things list about Genesis of everett, very pleasant experience. Cliff hutton and Travis from service department are extremely helpful and knowledgeable in servicing the car! I just moved all my vehicles to be serviced with them after having my G90 serviced. Definitely going to be their long term customer
Recomendado
CLIFFORD H., Parts and Service Director de Genesis Of Everett respondió el 01/11/2021 06:32 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

GC
gravatar
George C.
Everett, WA
2018 Genesis G80
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2020
cliente verificadoCliente Verificado
Categoría: Service
Professional, honest, integrity!
Best treatment and service ever!
Recomendado
CLIFFORD H., Parts and Service Director de Genesis Of Everett respondió el 01/04/2021 07:05 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

GC
gravatar
George C.
Everett, WA
2018 Genesis G80
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/20/2020
cliente verificadoCliente Verificado
Categoría: Service
Service SECOND TO NONE!
I am very pleased the quality of the Genesis and the Service I receive from the dealership!! Best car and experience I have ever had!
Recomendado
CLIFFORD H., Parts and Service Director de Genesis Of Everett respondió el 07/20/2020 12:04 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Mostrando Reseña 1 - 15 de 23 en total
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