Thank you Rachel for the personal home visit to give me additional details about my car. Your patience and knowledge of the vehicle was much appreciated. The flowers and gift were definitely a surprise. Rachel you took me out to my new car, sat with me and showed me all of the bells and whistles it could do (so cool). You even sync my garage opener with the car, now that was awesome. I'm so thankful to have that level of customer service care from a dealership. Thank you Rachel for being a phone call away. You are Charles are the best!.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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