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Genesis Of Dublin

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(25 Reseñas)
88
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
2
Total de ReScores
5.0
Promedio de ReScores
88
Puntuación Neta de Promotores ®

Detalles del Negocio

Contacto
(614) 889-2441
Horarios de Negocio No Proveídos

Horario del Negocio

* No Se Proporcionó Zona Horaria
2441 Billingsley Road Columbus, OH 43235
Reseñas de Departamento de ventas'
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(25 Reseñas)

RP
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Rachel P.
Columbus, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Seamless process
I cannot thank Asad enough for helping me get my Genesis GV70. He made the whole purchase process seamless. Once the car arrived, he spent time showing me the new features on my car, which was extremely helpful.

JR
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Jarrar R.
Galena, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/22/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Great experience
The entire experience from beginning to end was enjoyable and stress free. Cooper did a great job finding the car we wanted. He was friendly and really made the buying experience enjoyable. Will definitely buy from him again.

RP
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R Richard P.
Hilliard, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/10/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Brittany and Genesis of Dublin are the best.
Went to Genesis of Dublin to test drive the G70. Brittany assisted me and gave me information on both engine types then got me set up with a test drive in each. When it came time to put some numbers together Brittany was very quick and thorough. After making my decision she went to work getting my information together and getting the vehicle ready for delivery. She was very pleasant to work with as was the Finance person. I am very happy with my purchase and Genesis of Dublin. Would recommend them to anyone looking into a Genesis.

DC
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Daniel C.
Grand Rapids, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Genesis of Dublin was terrific
Professional, timely, courteous, and honest. Would highly recommend Genesis of Dublin.

DN
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David N.
Columbus, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/05/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Pleasant and very knowledgeable of the vehicle that we were purchasing .
Cooper did do all the items we talked about in a very nice manner .

LS
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Lisle S.
Powell, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/08/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Easy no hassle process. Friendly associates
Reserved the vehicle with phone call. Delivered on time. Brittany was great - kept everything moving and simple.

RK
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Robert K.
Columbus, OH
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/29/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Issue was resolved quickly and in a professional manner
The dealership got back quickly and scheduled a time for me to come up and go over the features of the GV70

Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/01/2021
10
Categoría: Sales
Not yet received
A Saturday morning class on The features of the car would be good. Overall very impressed by the car and the way it looks
JAMES L. de Genesis Of Dublin respondió el 09/03/2021 06:01 AM

Robert,  thank you for your feedback on the survey.  The overall score of 4 out of 5 is going to hurt Cooper's personal rating with Genesis.  I am not sure you intended this outcome.  In some siturations, we can allow the customer to re-score their surveys.    We are hopeful you would be willing to help Cooper.

Jim Linsey - Genesis of Dublin - 614-471-3000 x 1


MG
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Matthew G.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/06/2021
cliente verificadoCliente Verificado
Categoría: Sales
Fair price
Fair price during pandemic
Recomendado

AV
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Angela V.
Lima, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2021
cliente verificadoCliente Verificado
Categoría: Sales
Friendly and Honest
My sales Lady Brittany was so helpful and it was like I was talking to one of my close friends and it was so exciting to work with her. I plan on working with her again in the future! I left the car I wanted and she made sure of it!! So thank u so much for the experience Brittany Mitchell
Recomendado

GH
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Gary H.
Blacklick, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/18/2021
cliente verificadoCliente Verificado
Categoría: Sales
All was simple no presser
All was easy
Recomendado
JAMES L. de Genesis Of Dublin respondió el 06/19/2021 08:05 AM

Gary,  thank you so much for the great survey you recently did for Genesis and us.  Brittany and the dealership really appreciate your support!   As we move forward, please do not hesitate to call or write if you have any questions with your new Genesis.   Thank you again.

Jim Linsey
Genesis of Dublin
614-471-3000 x 1


MP
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Michael P.
Strongsville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/25/2021
cliente verificadoCliente Verificado
Categoría: Sales
Professional staff, good inventory, great price
Sales staff is knowledgeable and professional. Finance department is not pushy. Got a great deal. Drove from Cleveland to get the car.
Recomendado

EB
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Edward B.
Grove City, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/19/2021
cliente verificadoCliente Verificado
Categoría: Sales
The folks that sale us the cars!
The sales staff there is simply awesome and amazing. Very polite and well versed in their fields. It’s always a pleasure visiting there Locations... I’m looking forward to my next purchase of a Genesis EV...
Recomendado

RM
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Raysa M.
Gahanna, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/13/2021
cliente verificadoCliente Verificado
Categoría: Sales
excellent service and accomodating
Welcoming, good explanation of car, great follow through
Recomendado
JAMES L. de Genesis Of Dublin respondió el 05/15/2021 06:27 AM

Thank you so much for the Great Survey - it really helps the dealership and myself.

Looking forward to showing your how  your GV80 will self park!

Jim Linsey


JF
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Jay F.
Painesville, OH
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
04/26/2021
Sales
Being new to the Genesis brand exited and ready to buy a new GV 80 I called this dealership because they have the the Color and package that I was looking for but after two days of chasing them to see if I can make a purchase the manager was always busy never could talk to him just a sales person who always had to talk to the manager and get back to me once. It was a differant story every time I called. I decided not to buy from them I did not like my experience at all. They did not go out of there way at all to help bring over a new customer to the Genesis brand.
No Recomendado

MC
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Margaret C.
Marysville, OH
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
04/08/2021
cliente verificadoCliente Verificado
Categoría: Sales
Good price for my Gv80
I love my GV80 but I was not happy about a charge for paint protection that was automatically applied without telling me.
No Recomendado
JAMES L. de Genesis Of Dublin respondió el 05/03/2021 08:55 AM

Thank you for your business and for taking the time to provide this valuable feedback. We will use this information to learn, grow and improve the customer experience here at Genesis of Dublin.


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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.