Huge fan of the Genesis brand and its continued push into the American market. Was very happy to find a dealership near me. The dealership quickly followed up with me after my initial inquiry and had an onsite test drive scheduled within 2 days.
The sales consultant Kim was awesome throughout the whole process. Every staff member I interacted with was professional, friendly, and knowledgable. The whole sales process only took a few hours and was very transparent throughout the whole thing. Overall it was a great experience from start to finish and I appreciate the continued follow up from the dealership team after the purchase.
The car has far exceeded my expectations and I couldn't be happier with the purchase.
MIKAELA M. de Genesis Of Cool Springs respondió el 12/20/2021 04:56 PM
Hi There, We appreciate your business! Our pleasure to have you and glad Kim coul assist you in the purchase of your handsome new vehicle! Thank you for taking of your time to do the survey too. Please let us know if you have any questions!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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The sales consultant Kim was awesome throughout the whole process. Every staff member I interacted with was professional, friendly, and knowledgable. The whole sales process only took a few hours and was very transparent throughout the whole thing. Overall it was a great experience from start to finish and I appreciate the continued follow up from the dealership team after the purchase.
The car has far exceeded my expectations and I couldn't be happier with the purchase.