I want to sing the praises of the man who picks up and delivers vehicles for Genesis of Conway. He is such a wonderful, compassionate, polite person. When he returned my car, it was extremely cleaned and smelled great. He is the first and last person one sees when working with the service department.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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