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Genesis Of Concord

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(75 Reseñas)
81
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 3.4/5Calificación general 3.4/5Calificación general 3.4/5Calificación general 3.4/5Calificación general 3.4/5
5
Total de ReScores
5.0
Promedio de ReScores
81
Puntuación Neta de Promotores ®

Detalles del Negocio

Contacto
(704) 262-4408

Horario del Negocio

Mon
9:00 AM - 7:30 PM
Tue
9:00 AM - 7:30 PM
Wed
9:00 AM - 7:30 PM
Thu
9:00 AM - 7:30 PM
Fri
9:00 AM - 7:30 PM
Sat
9:00 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
965 Concord Parkway South Concord, NC 28027
Reseñas de Departamento de ventas'
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(75 Reseñas)

CP
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C P.
Huntersville, NC
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/18/2022
1
Categoría: Sales
The service doesn't match the car...RUN!!
I left Lexus for Genesis in part for the car, GV70, which I love, but also for the warranty and valet service. The service department is an abomination since i bought the car in 2021. You can never get anyone on the phone or to get them to return a call. I have to call Connected Services ( a third party) to call on my behalf in order to get a response ( more than once). I can't be the first to complain and they have had plenty of time to improve. This is a premium car with low low budget service. There is no point in having premium service if you can't access it. I have talked to managers, I responded in surveys and nothing changes. NOTHING! I got my last car service out of state at Genesis of Bowie in Maryland and I was finally reminded why I bought a Genesis.

CP
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C P.
Huntersville, NC
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/18/2022
1
Categoría: Sales
The service doesn't match the car
I left Lexus for Genesis in part for the car, GV70, which I love, but also for the warranty and valet service. The service department is an abomination since I bought the car in 2021. You can never get anyone on the phone or to get them to return a call. I have to call Connected Services ( a third party) to call on my behalf in order to get a response ( more than once). I can't be the first to complain and they have had plenty of time to improve. This is a premium car with low low budget service. There is no point in having premium service if you can't access it. I have talked to managers, I responded in surveys and nothing changes. NOTHING! I got my last car service out of state at Genesis of Bowie in Maryland and I was finally reminded why I bought a Genesis.

SM
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Shannon M.
Troutman, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/29/2022
10
Categoría: Sales
Painless process
David Kim was an absolute professional. He stayed in direct contact with me and provided continuous updates during a 5 month period. He made sure that I got the exact vehicle I wanted with the hard to get exterior and interior colors. Top notch team which I highly recommend!

JY
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John Y.
Fort Mill, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/27/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Fantastic with no hassles
I was lucky to have a very good salesman who was very knowledgeable about the vehicle. He answered all my questions and when I needed extra help , he was there for me.

DM
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Dawn M.
Cornelius, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Made it so easy
Travis was so easy and helpful to work with. From start to finish, it was an enjoyable experience.

CS
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Cindy S.
Mooresville, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/20/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Great Experience
David Kim was a pleasure to work with. He kept in touch throughout the entire purchase of the vehicle and afterwards. The dealership and team where all polite and friendly.

OL
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Orville L.
Huntersville, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/18/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Great Experience with Quality People
I have ZERO complaints!

AT
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Anthony T.
Concord, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/18/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
it was a great experience at concord compared to dealership in charlotte
it was a great experience at concord dealership compared to dealership in charlotte

KM
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Kevin M.
York, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Excellent sells teams and good pricing.
Victor was my salesman. He was polite, professional and patient. I would definitely recommend buying a Genesis or Palisade with Genesis of Concord.

SM
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Stephen M.
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/08/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Knowledgeable and professional
Very professional group of people

LL
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Lynn L.
Kannapolis, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/05/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Outstanding salesman and dealership
Excellent customer service, exceptional salesman, VICTOR BOICU, at Modern Hyundai of Concord. This is the third vehicle our family has purchased from modern Hyundai with Victor being our salesman each time. All dealings from start to finish were handled perfectly and efficiently.

My recent Genesis purchase was due to a motor vehicle accident which resulted in a total loss to my car (not my fault) and was based on a very short window of time within which to find a new or used replacement vehicle. With the Christmas holidays and little or no new car inventories my choices were limited at best. I was interested in an Audi and was able to test drive a used 5 and had pretty much resigned myself to going with that vehicle but my husband suggested checking with Modern Hyundai and fortunately we were lucky to discover several new Genesis GV 70’s had just come in at Modern Hyundai. Following a quick meeting with Victor and a test drive, there was no doubt a GV 70 was the better choice. I love my new Genesis! Thanks Victor and Modern Hyundai!!
Lynn
Kannapolis, NC

JS
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Joyce S.
Charlotte, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/29/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Hyundai of Concord Excellent Dealership
I went to dealerships closer to my home but was very disappointed in them. However it was worth traveling 30 miles to deal with Modern Hyundai of Concord

AG
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Amy G.
Huntersville, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/29/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Lovely car purchase experience
It was my first experience purchasing a Hyundai and the entire car purchase experience was exceptional all the way through. The entire process was easy, efficient and pleasant. My sales associate was so very knowledgeable and provided excellent customer service.

RT
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Robert T.
Pawleys Island, SC
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/27/2021
cliente verificadoCliente Verificado
2
Categoría: Sales
Dissatisfied
I completed my side of the transaction with a 2000k down payment, plus 1st month lease payment. Dealership was to purchase my car for 38.5k, less payoff of 29.1. Dealership at their discretion tried to use an arbitrary number of 29.6. To date I have been told that I would receive two checks for roughly 9.5k but it has been 10 days even though I was told I would receive my checks 4 days ago. Called dealership asking about my money, no follow up call today. Dec 27th

PW
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Patrick W.
Kannapolis, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Best service around
Gabe was great helping me pick my car and the whole entire process. Gabe and the whole entire team at Modern Hyundai and Modern Genesis in Concord, NC were great and would recommend everyone to shop for a new car there.
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