Both "Genesis Joe", our salesman and Joey, service manager are AWESOME! I bought my GV80 in February and today I had my Genesis "Re-connect" experience and I was amazed at the extensive knowledge my salesman, Joe Delmege has about my car. He assisted me with professionalism and patience. This is the best vehicle I have ever purchased!
Joey in service is wonderful. His attention to the customer is outstanding. I look forward to my complimentary service appointments. I can't say enough about how great this Genesis dealership is!
DL
Donna L.
Pawleys Island, SC
04/09/2024
10
Categoría: Sales
Absolutely the best car I've ever bought!
I've owned my 2024 GV80 Prestige now for 2 months and can't say enough how wonderful this vehicle is! It is so safe and shows me every day just how safe! It is so quiet, yet super peppy and so comfortable to ride in. It senses when you may be fatigued and the driver seat starts massaging you to make sure you are alert. And when I'm driving at a higher speed, the seat almost hugs you to keep you more stable. I am so happy with this SUV that I had to review it again! Thank you, Joe Delmege for selling us this gem!
Louie Roth is the best salesperson I have ever dealt with. Out of all the cars I have bought over the years. Wow he was great. No high pressure new his stuff and was always there when I had a question. I will tell of you need a Genesis go see Louie at Stivers Genesis of Columbia.
I knew the car and color I wanted when I visited the dealership, but the color was not available. But the staff went above and beyond to find the exact car I wanted that very day.
The staff was very friendly, professional and accommodating.
These guys provided exquisite service. I actually went to the other Genesis dealership I think it’s called Peacock Hyundai and had a terrible experience. Derrick and the team were respectful and treated me as any customer should be. I appreciate their professionalism and highly recommend this dealership. They also gave me decent trade in value on my BMW. It was a true win win situation.
Great Price, Vehicle Knowledge and Customer Responsivemess
Live out of state and was reluctant to purchase from this dealership for this reason. But proved to be no problem and I couldn't have been happier with my vehicle purchase. The price was more than competitive, delivery was provided to me out of state and Steven, Jason and Marc were very knowledgeable re: vehicle and their recommendation about purchasing or leasing.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Joey in service is wonderful. His attention to the customer is outstanding. I look forward to my complimentary service appointments. I can't say enough about how great this Genesis dealership is!