business image

Genesis Of Chattanooga

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(25 Reseñas)
100
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 3.5/5Calificación general 3.5/5Calificación general 3.5/5Calificación general 3.5/5Calificación general 3.5/5
2
Total de ReScores
5.0
Promedio de ReScores
100
Puntuación Neta de Promotores ®

Detalles del Negocio

Contacto
(423) 855-5664
Horarios de Negocio No Proveídos

Horario del Negocio

* No Se Proporcionó Zona Horaria
6035 International Drive Chattanooga, TN 37421
Reseñas de Departamento de ventas'
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(25 Reseñas)

TR
gravatar
Todd R.
Dalton, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/12/2024
10
Categoría: Sales
Purchased new vehicle
Great experience! I always dread buying a vehicle, however, our salesman Alex was fantastic! There was no pressure at any time. They were straight forward with what they were able to do. They were great with getting the vehicle that I wanted. The sales manager Jeremy worked extremely hard to get us what we wanted. The communication was excellent and it was an extremely pleasurable experience. Love the GV80 and would highly recommend this dealership.

RC
gravatar
Robert C.
Crossville, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2022
cliente verificadoCliente Verificado
9
Categoría: Sales
Easiest purchase yet
From our salesman Nick to the finance department this was the easiest vehicle purchase to date. Long Genesis was very upfront about their sales policies and the pricing. Even in this tight market we were able to negotiate a fair deal. Very pleased with the purchase.

MJ
gravatar
Michael J.
Chattanooga, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Excellent Customer Service
The whole experience went well.

MH
gravatar
Mark H.
Cleveland, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/07/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Great Buying Experience
I can honestly say that buying our new GV70 was the best experience we have had buying a car. The dealership was outstanding and we love the car.

CS
gravatar
Connie S.
Rossville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/30/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
best salesperson I’ve ever met
I was really only in contact with the salesman Jason Odom. I have never met anyone like him. If your looking for a vehicle at Long, you have to ask for Jason and you will find out quickly what I’m talking about. In the end when I made my purchase Kelly Mayhew and Randy Francisco were very helpful too.

BJ
gravatar
Bobby J.
Chattanooga, TN
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
New Car
I spoke with my sales rep and he was able to provide better detail on use of tablet during car pickup. Setup a follow up review of the car. I was also advised a separate Genesis area will be constructed at some point in the future

Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/10/2021
8
Categoría: Sales
Good dealership
Dealer is Hyundai sales and not Genesis. Did not get the genesis concierge feeling of buying a brand new GV70.
William N. de Genesis Of Chattanooga respondió el 08/11/2021 06:33 AM

I am sorry for your bad expericance. Let me know if i can do anything to make it right.


RH
gravatar
Richard H.
Rossville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/28/2021
cliente verificadoCliente Verificado
Categoría: Sales
sales person was fantastic
Eric Mckenzie was the sales person that helped us in the purchase process and he has done an exceptional job. He has also followed up with us on several occasions to ensure the vehicle is exactly what we wanted and were happy with it.
Recomendado

LH
gravatar
Lee H.
Ooltewah, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/14/2021
cliente verificadoCliente Verificado
Categoría: Sales
Friendly, competent service
I’ve said all I want to say. Don’t be so damn picky,
Recomendado

TC
gravatar
Travis C.
Harrison, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/22/2021
Great Dealership
Great guys. They are doing everything in their power to make sure things are right. I would definitely recommend this dealership.
Recomendado
JOHN R., Parts and Service Director de Genesis Of Chattanooga respondió el 05/24/2021 04:58 AM

Travis,
Thank you for the 5 star review. We all appreciate you. Stay safe and see you soon.

John Rose
Parts and Service Director
423-855-5664 ext 125
johnrose@longofchatt.com


JK
gravatar
James K.
Marietta, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/20/2021
cliente verificadoCliente Verificado
Categoría: Sales
Genesis of Chattanooga - Totally professional
I came in from Atlanta to purchase a Genesis GV80 because the dealer had the color and specifications I was seeking. My experience with Brian Wagoner beginning with an inquiry phone call through the purchase of the vehicle was top notch. He had all the paperwork ready with a checklist when I arrived so the process was quick and seamless. Everyone I met and dealt with were friendly and professional.
Recomendado

TC
gravatar
Travis C.
Harrison, TN
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/22/2021
cliente verificadoCliente Verificado
Categoría: Sales
Salesman took his time and with no pressure
Salesman Jason took his time to make sure we were comfortable in the new car.
Recomendado

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
05/14/2021
Categoría: Sales
Genesis GV80 Experience
I bought a Genesis GV 80 on Tuesday May 4, it had 100 miles on it and I have not had it for 10 days and it has been back at the dealership 3 times for the same issue. The check engine light came on and they said it was the gas cap. It now has 600 miles and is back at the dealership. They sold me on the Genesis experience and so far on day 10 I am regretting this purchase. I should be overwhelmed with happiness with buying a new car but it’s been in their shop more than my garage. Then they give me a Santa Fe to drive. The GV80 was 65K and you give me this loaner that doesn’t even compare. I’m definitely not happy with my purchase so far and definitely not enjoying this Genesis experience.
No Recomendado
JOHN R., Parts and Service Director de Genesis Of Chattanooga respondió el 05/17/2021 07:48 AM

Travis,
Thank you for speaking with me today. We will make things right. I will call you today.

John Rose
Parts and Service Director
423-855-5664 ext 125
johnrose@longofchatt.com


RJ
gravatar
Rebecca J.
Georgetown, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/06/2021
cliente verificadoCliente Verificado
Categoría: Sales
Excellent purchasing experience
Our sales person, Eric, was exceptional. He was available for questions and answered everything with knowledge. He was not pushy which is usually a turnoff. Would definitely recommend this dealership.
Recomendado

JM
gravatar
James M.
Hixson, TN
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/28/2021
cliente verificadoCliente Verificado
Categoría: Sales
Knowledgeable and friendly sales staff, in addition to the GV80 being a great vehicle
best car buying experience i have had
Recomendado

MM
gravatar
Mary M.
Ringgold, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/27/2021
cliente verificadoCliente Verificado
Categoría: Sales
Sales staff
Sales staff was very knowledgeable and courteous.
Recomendado

RL
gravatar
Robert L.
Chattanooga, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2021
cliente verificadoCliente Verificado
Categoría: Sales
Friendly employees
Everyone I talked to at the dealership was helpful, insightful and friendly.
Recomendado

Mostrando Reseña 1 - 15 de 25 en total
Negocios Cerca de Ti
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(2,762 Reseñas)
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,010 Reseñas)
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(253 Reseñas)
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(1,072 Reseñas)
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,616 Reseñas)
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.