Hi my name is Joe Im 49 years old and have bought many different cars over my time, but for the first time I really feel apart of something with Genesis. I had been to several different dealerships looking at all different types of cars ,when I meet Dimitri and Steve from Genesis of Aurora it felt right and as they showed me around I knew it was right I can truly say it was the best experience I have ever had buying a car and the staff at Aurora made that happen. I had left another Genesis dealership earlier that day because of the staff, and really just wanted to call it a day. I heard of the Aurora dealership and decided to go and I'm grateful I did. Buying the GV80 was simple enough with Dimitri and his staff, but then the real fun begin when Steve Cree sat with me and went over every detail of the car till I was comfortable with how everything worked Huge shout out to Dimitri and Steve and the whole team at Aurora thank you for the best car buying experience ever.
Staff including sales people and other members were very friendly and always asking if I needed anything. Also go above and beyond in helping me with choosing my car.
My first time buying a car this way and the experience has its pluses and minuses. No sitting around the dealership for hours a plus. Left feeling a little unsure of the deal and very slow process as two weeks have passed and delivery date has yet to be set up.
Genesis of Aurora (Napleton’s Valley Hyundai) helped me get into a new G70 and I loved every minute of the experience as well as the smile I get every time I step into my new car!
From my first interaction to the continued followup service, I have been exceptionally pleased with everyone involved (notably my sales associate, his name was Ryan Hammonds and he was genuinely a pleasure to work with) and look forward to an ongoing positive experience!
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