Just got my first concierge service from Jim Ellis Genesis of Atlanta. What a pleasure....everything was professional, efficient, and pleasant. I have read horror stories about other dealerships and their long schedules, reneging on the complimentary service, etc. Jim Ellis scheduled, called to remind me, called when they were leaving, left me a nice clean Genesis as a loaner, called when they were ready to return my car, arrived on time with my just washed car. Now that's what I call GREAT SERVICE!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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