Called for routine maintenance appointment and was informed they were no longer servicing Genesis. I should have been notified. As far as previous encounters, I have no complaints.
We were greeted immediately by a very courteous and pleasant sales associate.
He listened to our interests, was honest about very limited inventory, which we expected, due to these very abnormal times, showed us the two Genesis cars available, and gave us a very enthusiastic and knowledgeable overview of the vehicle we bought. He also gave us a good lesson on its features, answered our questions, and emphatically told us to call him with any questions or concerns after we took possession of our new Genesis. Top-Notch service !
Courtney was a pleasure to work with. We love our G80.
RYAN L N. de Genesis Of Asheville respondió el 11/26/2021 10:26 AM
Hi Robert! Thank you so much for your recent purchase! We were glad to hear that Courtney did a great job assisting you. We look forward to catching up with you soon for complimentary maintenance.
My husband rented a Genesis G80 for 5 days on a business trip and loved driving it ….and he came home and we bought one!! Genesis of Asheville had exactly what we were looking for!! The folks at the dealership were exceptionally easy to deal with. It was a pleasure!
Genesis of Asheville provided a great experience in purchasing my new GV70. They were highly knowledgeable and pleasant to work with. Dealership was clean and well organized.
Everyone at the Dealership was helpful and offered assistance if needed.
Overall, I am pleased with Genesis of Asheville as I have been looking for a Genesis--new or used, for over one (1) year. This Dealership had the vehicle I wanted and after a test drive I new this was the car for me. The Sales Associate worked with me until we reached a deal.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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