Back in 2022 we tried to buy a car from them. We had financing lined up. They decided for whatever reason to stop responding to emails and phone calls. We bought a car from a dealer in Madison instead.
Now this week the same thing happened again. They acted like they wanted to lease us a car, but when we wanted one they didn't have on the lot, it happened again. No contact and not even an explanation. Extremely unprofessional behavior.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Now this week the same thing happened again. They acted like they wanted to lease us a car, but when we wanted one they didn't have on the lot, it happened again. No contact and not even an explanation. Extremely unprofessional behavior.