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Genesis Of Apache Junction

Puntuación Promedio
Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5
4.2
(13 Reseñas)
-100
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Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
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Total de ReScores
-
Promedio de ReScores
-100
Puntuación Neta de Promotores ®

Detalles del Negocio

Contacto
(480) 474-3100
Horarios de Negocio No Proveídos

Horario del Negocio

* No Se Proporcionó Zona Horaria
1360 E. Auto Center Drive Apache Junction, AZ 85119
Reseñas de Departamento de ventas'
Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5
4.2
(13 Reseñas)

MS
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Marcy S.
Henderson, NV
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/06/2021
cliente verificadoCliente Verificado
0
Categoría: Sales
This Dealership Is Horriblerrible
I am an out of state buyer, had we not flown up there and blindly signed electronically we would have
really been screwed. The car was supposed to be new and it wasn't, it had been driven and had 2,369 on the odometer, and it was very apparent as they didn't bother to wash the car or omit the phone numbers already listed in the car's directory.

AL
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Anne L.
Queen Creek, AZ
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/13/2021
0
Categoría: Sales
It's a Hyundai Dealership with Hyundai Quality Service
This dealership is horrible to deal with. I've had a service appointment with valet service scheduled for weeks. I've also received several emails and text messages confirming my appointment and also confirming valet service.

They missed today's 8:00 a.m. appointment so I called at 9:00 a.m. only to be informed that they do not offer valet service despite the fact that they sent confirming emails, text messages and did so for our previous service. They were unapologetic and basically told me that I could bring my vehicle in for service.

Dealing with a Hyundai dealership is the biggest flaw of owning a Genesis. It's a great car but the service is extremely lacking.

Genesis of Apache Junction's website is currently advertising that they offer pick up service and Genesis USA is still also touting their 3 year valet service.

AL
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Anne L.
Queen Creek, AZ
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/13/2021
0
Categoría: Sales
You Are Dealing with a Hyundai Dealership
This dealership is horrible to deal with. I've had a service appointment with valet service scheduled for weeks. I've also received several emails and text messages confirming my appointment and also confirming valet service.

They missed today's 8:00 a.m. appointment so I called at 9:00 a.m. only to be informed that they do not offer valet service despite the fact that they sent confirming emails, text messages and did so for our previous service. They were unapologetic and basically told me that I could bring my vehicle in for service.

Dealing with a Hyundai dealership is the biggest flaw of owning a Genesis. It's a great car but the service is extremely lacking.

Genesis of Apache Junction's website is currently advertising that they offer pick up service and Genesis USA is still also touting their 3 year valet service.

DK
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Daniel K.
Gold Canyon, AZ
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
03/15/2021
cliente verificadoCliente Verificado
Categoría: Sales

RH
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Robert H.
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2021
cliente verificadoCliente Verificado
Categoría: Sales
Fantastic people selling and servicing an amazing auto
I was so impressed by the level of service and dedication I experienced in my recent car buying experience at Horne Genesis of Apache Junction. Kahi, my salesperson was extremely knowledgeable and passionate about the G80. He shared that with style and enthusiasm. The purchasing process itself was very professional and skilled. I felt valued and appreciated throughout. The finance manager, Jarvis, walked me through with speed and skill. It was truly enjoyable. I know, right? Seriously? Yes, everyone there is fantastic! I can't recommend them highly enough.
If you are in the market for a luxury vehicle, strongly consider the Genesis line. If you are anywhere near Phoenix, Horne Genesis of Apache Junction is the place to purchase it.
Recomendado

CS
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Craig S.
Queen Creek, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/20/2021
cliente verificadoCliente Verificado
Categoría: Sales
Great honest place
Top notch customer service. What Genesis stands for!
Recomendado

RY
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Raylene Y.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/25/2020
cliente verificadoCliente Verificado
Categoría: Sales
No pressure
If we ever need another car this will be our first stop, Genesis of Apache Junction
Recomendado

TY
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Todd Y.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/10/2020
cliente verificadoCliente Verificado
Categoría: Sales
friendly atmosphere. Didnt feel like a dealership
best car buying experience I have had and I have done it way too many times.
No pressure, very accommodating, no pitches, no upsetting.

And I love my Genesis.
Recomendado

MB
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Michael B.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/06/2020
cliente verificadoCliente Verificado
Categoría: Sales
Best Car Ever!
We got what we needed and they helped in every way. We have already recommended this dealership to friends. Thank you
Recomendado

PP
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Paul P.
Queen Creek, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/07/2020
cliente verificadoCliente Verificado
Categoría: Sales
great customer service
thanks Mark
Recomendado

CJ
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Cara J.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/19/2019
cliente verificadoCliente Verificado
Categoría: Sales
New Genesis
I went into the dealer ship looking for a Sonata and left with a beautiful Genesis. My sales associate Steve Breard was great! After I purchased my car he took the time to show me how everything on my car worked. Making it easier to use!
Thank you Steve!
Recomendado

LE
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Leonial E.
Pine, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/14/2019
cliente verificadoCliente Verificado
Categoría: Sales
Great salespeople.
Good sales experience.
Recomendado

SW
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Sandra W.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/16/2019
cliente verificadoCliente Verificado
Categoría: Sales
Too job
More than happy with the service I received
Everyone involved in the sale went out of their way to make the process smooth
Recomendado

MS
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Marvin S.
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/03/2019
cliente verificadoCliente Verificado
Categoría: Sales
Good staff
Great staff, very knowledgeable employees. Great purchasing atmosphere
Recomendado

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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.