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Gearheads Auto Service

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(169 Reseñas)
83

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
83
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Gearheads Auto Service in Cuyahoga Falls, OH has provided automotive services and repair with the help of a dedicated staff and skilled and certified technicians since 2007. We are proud to say that we have over 90 years of combined experience repairing vehicles, modifying specialty cars, and are continually updating with today’s state of Gearheads Auto Service in Cuyahoga Falls, OH has provided automotive services and repair with the help of a dedicated staff and skilled and certified technicians since 2007. We are proud to say that we have over 90 years of combined experience repairing vehicles, modifying specialty cars, and are continually updating with today’s state of the art technology. We work hard for our customers and utilize local connections to maximize our services.

At Gearheads, our mission is to give our customers excellent value for their investment. We deliver the highest quality repair possible in an efficient timely manner. We believe in honesty integrity and 100 percent customer satisfaction.
...more

Categorías
Mantenimiento de automóviles, Reparación de automóviles, Mantenimiento del coche
Contacto
(330) 929-0200

Horario del Negocio

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3670 State Rd Cuyahoga Falls, OH 44223

Afiliaciones

ASE
Reseñas de Gearheads Auto Service's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(169 Reseñas)

ZV
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
03/14/2026
cliente verificadoCliente Verificado
2
Pricing
Only complaint is pricing, called another local shop to see if quote was fair and it was double the price. So for what I paid just for them to look at my car, I could’ve had the service completed parts labor and tax included at another place.
Mike S. de Gearheads Auto Service respondió el 03/18/2026 07:06 AM

We are sorry to see you were not completely satisfied with the quote for our work.  
 
Maybe some explanations would help with understanding what our pricing and the work involves in this much misunderstood service.
 
We always recommend replacing all 4 tire pressure monitoring sensors when installing new tires when the sensors are over 5 years old.  Typically these sensors and or their batteries only last 6-7 years.  
 
Even if all 4 are working well or only 1 is bad at 5 years of service, then these sensors will most likely all go bad before the next set of tires is needed.  
 
That means you will want or need to replace the sensors and the cost of the labor to remove,  replace and reprogram them, re-balance all 4 tires, and test drive to ensure proper operation will not be something most people would want to pay after getting new tires.
 
The cost for your particular sensors is $121 alone.  We quoted $409 for all 4 sensors, giving you a $75 discount to do all 4 together.
 
We do have to charge for diagnostic service as our employees need paid while here at work.
 
In our opinion the shop who replaced your old tires should have replaced the sensors when they replaced your tires.  Maybe they wanted you to return to them to make additional money when your sensor(s) failed.
 
We have lots of 5 star reviews where our customers rave about how we have saved them money and not tried to take advantage of them by short cuts or loading extra service or parts to their bills.  We hope you will consider the above information and give us another chance to earn your business in the future.
 
Nick, Co-Owner/General Manager

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.