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Gates Hyundai

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(2,124 Reseñas)
61

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
Reseña Original
Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5
50
Total de ReScores
4.5
Promedio de ReScores
61
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

We have built our business and reputation on customer satisfaction both in vehicle sales and service for over 100 years We have built our business and reputation on customer satisfaction both in vehicle sales and service for over 100 years

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(859) 624-1211

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
6000 Atwood Drive Richmond, KY 40475
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(2,124 Reseñas)

RP
gravatar
Ronnie P.
Richmond, KY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/06/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Oil consumption problem and a no fix!
I am truly disappointed with the Hyundai Corporation and the way they are handling this situation with my car. It has been taken in twice for oil a consumption problem with no visible leaks or reasons. They took it through an oil consumption test as directed by factory the first time. Less than three thousand miles later there were four quarts missing again. The only thing the Corporation would do, was change the oil again as well as a new filter again. But no one is able to tell us where the oil is going. I'm wanting to drive the car very far as I don't believe it is fixed by just an oil change. I appreciate the staff at Gates but the process to fix my problem is very disappointing and discussing!
DANIELLE Y., SERVICE MANAGER de Gates Hyundai respondió el 04/07/2022 05:16 AM

Thank you for taking the time to post a review. We apologize for your frustration with Hyundai. 

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.