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Gary Rome Hyundai

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(4,713 Reseñas)
80

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
Reseña Original
Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5
192
Total de ReScores™
4.6
Promedio de ReScores™
80
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Gary Rome Hyundai is like no other dealership you will drive into. We have knowledgeable sales associates, highly trained service technicians, a fully stocked parts department, a large inventory and a professional management staff. We are conveniently located on Whiting Farms Road in Holyoke, MA. Come see us today! Gary Rome Hyundai is like no other dealership you will drive into. We have knowledgeable sales associates, highly trained service technicians, a fully stocked parts department, a large inventory and a professional management staff. We are conveniently located on Whiting Farms Road in Holyoke, MA. Come see us today!

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(413) 536-4328

Horario del Negocio

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
150 Whiting Farms Road Holyoke, MA 01040
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(4,713 Reseñas)

SS
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Stephen S.
Northampton, MA
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
10/13/2026
3
Categoría: Service
Good car, but deceptive information from salesman
Purchased a vehicle two months ago from Gary Rome. We are satisfied with the vehicle so far. But the salesman, Christian, gave us deceptive information when discussing what was covered for a vehicle that was certified. He told us that they routinely replaced the brake linings with new linings when they certified the vehicle. I found out when I took it in for an oil change at Jiffy Lube that the rear brake linings were in the "replacement zone." I was surprised, because I remember what Christian had told us when we were purchasing the vehicle. I called Christian to ask him about this, and he contacted the service department and told me that the brake linings only needed to be 4 mm in order to pass the certified inspection. When I spoke with Christian about it, he made no apologies, and would not admit to his error, in spite of the fact that both me and my wife have identical memories about what he told us. This damage is my trust in Gary Rome general, makes me very reluctant to consider purchasing another vehicle from this dealership.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.