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Truck 6

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Issue 3

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Dillon H.

Tulsa, OK

08/21/2017

Dishonesty

I had some broken header bolts I wanted removed so I brought it over to their shop on 42nd and memorial. They had my car for 4 days saying that it was being worked on which I later got them to admit that it had not been touched. I went up there myself and addressed the issue and we agreed just to make it right and to continue. After not being able to drill out the head bolts they brought in someone to stud weld a rod to the bolts for extraction. Since one of the holes was botched from not using a properly sized center punch I needed to be retapped and helicoiled. On the second week of no progress I offered to bring another set of heads off of my race truck that happened to us the same head casting. Since the heads where already going to be pulled I brought 16 lifters to drop in ( 2) bolts remove both lifter trays and the lifters come right out. So I bring them 2 clean 706 heads, all gaskets, copper gasket spray for header gaskets, 16 lifters. They provided the head bolts. They took my heads to the machine shop to be pressure tested and resurfaced to insure flatness(only smart move of the whole job) compression tested a hair low on the exhaust side so valves where then said to be relapped for a proper valve seat. At this time they installed the heads and forgot to install the new lifters. They said they ate the cost of the new head and intake gaskets and since these engines use stretch bolts to fasten the heads those where also on them. I get the truck back and it runs terrible. Reluctant to take my car back to them I did what I should have done in the first place and started working on it myself. It was so lean the misfire was bad enough to flash my CEL (which means could cause catastrophic failure) my code reader showed my front bank knock sensor picked it up twice. I also had 4 O2 sensor codes? So I get under the truck and the driver side header has a downstream o2 in the upstream bank, the passenger not even plugged in. In my case I didn't need downstream o2 sensors so this was disregarded. Since no one decided to wear clean gloves during the install of o2's and spark plugs I had to buy 2 upstreams and 8 spark plugs. To get to the upstream on the driver you have to remove the driveshaft which tells me it was pure laziness to get up by the transmission controls to install the upstream.( up and down stream have completely different plugs so it's not a matter of ignorance.) after I did all this the truck runs perfect. They said they only charged me for book time for lifters 12.8hrs + 3hrs of labor(103hr). My total was 2200+. So basically there is 588.40$ unaccounted for. If you do the math they are charging me for the parts they had to pay for and for the machining. Another lie. I have done this for years on the front 40, my garage, buddies shop. There is a reason why I learned to fix and maintain a large verity of machines. I will never take my vehicles to Gary Johnstons auto ever again. I should have done it myself. They think I'm just some stupid 26 year old that has no knowledge of mechanics. Little did they know I have done this as side work for years. I do cracked heads, motor out reseal w/ re hone, valve lap and reinstall for 500$

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