First, the repair work completed by Garvey was perfect. My car was less than a month old when my wife hit a deer. Garvey’s repair work was exceptional.
Second, the Garvey personnel that I dealt with were fantastic. They kept me advised of parts delays and how the repairs were coming along. Even with parts delays, they were able to complete the job by the date they promised. A special thank you to Dan, and especially Tiffany, who were always pleasant and seemed happy to speak with me, whether they called me or I called them. It was a great experience.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Cliente Verificado
Second, the Garvey personnel that I dealt with were fantastic. They kept me advised of parts delays and how the repairs were coming along. Even with parts delays, they were able to complete the job by the date they promised. A special thank you to Dan, and especially Tiffany, who were always pleasant and seemed happy to speak with me, whether they called me or I called them. It was a great experience.