Took my vehicle in to be look at for a squeak. They replaced front right axel. When I got my vehicle back I had a very extreme vibration. I texted them with in 24 hours and told them that. Took it in the following day and some how the left rear tire lug nuts were lose and one stud was missing when all I have done was get my keys pay the bill and drive away. They asked me if I took the wheel off and try to blame me for them not checking the lug nuts after they worked on the vehicle. Asked if they can prove they did not touch that wheel or someone did not try and steal my wheel. They said we do not have cameras to prove that. They were only going to replace the stud a 3.99 part at NAPA and charge me 180.00 to repair it and did not mention the worn out rim with hollowed out lug nut holes. Would not recommend this place at all even for warranty repair.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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