I don't do much work on cars myself anymore but I still find it hard to let shops touch my cars. I tell my husband it's like leaving your kids with a babysitter you don't know. Yet I was very surprised by ther service I received here. They were clear and up front with the pricing of parts and labor they walked me through what they would do and where very clear on the timelines. I came home after the diagnosis and scared my husband by telling him I really enjoyed the initial interaction and that remained true during the rest of the repair experience. Having spent many years under hoods, and in wheel wells especially as a woman the entire process was great and a lot less stress inducing than almost every shop I've worked with. I look forward to bringing my vehicles back here again!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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