Five months later and still don’t have the parts that my insurance company paid them for, plus labor. But they took the money from them alright! They won’t return my calls, nor my insurance companies calls. I go in and they tell me my tech is always out, he apparently never works or is hiding in tnd back. My mirror on the door they replaced doesn’t work, they didn’t put it back together right so there is air and water coming in through the top, they keep lying about my parts coming. I have no steps for my Jeep or wheel cover. There is so much wrong it’s awful! They said id have the parts in a week- FIVE MONTHS AGO!! This is AFTER they had my Jeep for 34 days and refused to pay for my rental car past the 30 days I was covered. They took the insurance money and never ever called me back or installed/fixed the parts! I’m now at the point that I’m going to go to court. I have all the texts admitting it and lying about where the parts are etc. I have the sheet showing what the insurance paid-labor and parts that never came and no labor ever really happened. Imo that’s fraud and I won’t let this go. I would never tell anyone to go here! Go find an honest repair shop!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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