Came in with very minor damage. Only went here because they are a Geico partner.
We checked twice to make
the parts would be there when we brought in the car to assure a quick turnaround. They confirmed that was not a problem and the tech gave us a two day timeline.
After we dropped off the car, they called and extended the estimated time to a week! Why? Because they did not have the parts.
When asked if we could pick up the car until the parts arrive they told us they already took it apart and did not feel like putting it back together!
I guess I should have read the Yelp reviews first. Many seem to have written about similar experiences.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
We checked twice to make
the parts would be there when we brought in the car to assure a quick turnaround. They confirmed that was not a problem and the tech gave us a two day timeline.
After we dropped off the car, they called and extended the estimated time to a week! Why? Because they did not have the parts.
When asked if we could pick up the car until the parts arrive they told us they already took it apart and did not feel like putting it back together!
I guess I should have read the Yelp reviews first. Many seem to have written about similar experiences.