Brought my car in on Monday because my check engine light was on asked Mohammad if he can fix my vehicle and he claimed he did. He told me if I had any problems bring it back. I Left the shop that day with the check engine light was off , less then 12 hours later multiple lights on my dashboard lit up. My BDS system, ABS, traction control etc.. brought my car in the next day as only to be told that it was worthless/doesn’t work. I proceeded to ask him what he did to my vehicle to make every light on the dashboard light up when my only problem was one? He wouldn’t give me an answer and continued to yell at me that he didn’t even charge me. When I brought him my vehicle my car drove fine, now my vehicle is bucking, reviving the engine while I’m in park etc.. I got a business card and a pen and told him to write his name down so I can report him to the better business bureau. He signed his name and no sooner as I began to walk away Mohammed aggressively walked behind me stepping on the back of my soles. I felt his breath on my neck and quickly turned around. Another customer was witnessing this and in shock. I was so scared for my life. I left the facility and went to work only to receive a call at 9:40pm from a women who wouldn’t disclose her name. After hanging up and her calling me back multiple times she tells me that Mohammad didn’t do anything wrong (still hasn’t disclosed who it was) Mohammed pulled my VIN number from being there previously and decided it would be a lovely idea to harass me five hours after business hours. After blocking the number I then received a phone call at 12 am from the police department saying that I’ve been harassing Mohammad?? . They asked for the call logs and vehicle info and let me know that I should go down to the police station to file a report against them in the morning, which I already planned on doing. I don’t know what kind of scam they’re running but my attorney is gonna get a kick outta this. I’ll send you the bill for the car.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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