As a retired machine and systems mechanic I appreciate the need for perventative maintenance, The Fuccillo service dept. does a good job of recommending needed preventative service, the old saying of pay a little now or a lot later is absolutely true !

ERIC P. de Fuccillo Hyundai of Grand Island respondió el 03/28/2022 11:39 AM

Thank you so much for the kind words we do appreciate your business and look forward to seeing you in the future.

Joseph M.

Grand Island, NY

2018 Hyundai Elantra

03/23/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Nice to be treated as a valued customer

From the time I approached the service entrance door and honked the horn, I was inside a very clean reception area, greeted by the service manager and directed to the waiting area (also spotless) in about 3 minutes. When service was completed, the service manager brought me paperwork that explained the work that was done and answered all the questions I had. Again, it was done in a friendly manner. I felt that they wanted to make sure I was satisfied, which I was. SEE YOU AGAIN.

ERIC P. de Fuccillo Hyundai of Grand Island respondió el 03/23/2022 02:31 PM

I'm very glad to hear that our facility was so spotless and that you were extremely happy with your service we look forward to seeing you in the future.

Francis S.

Niagara Falls, NY

2020 Hyundai Santa Fe

02/20/2022

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Exceptional Service

I have been taking my Hyundai vehicles to the Fuccillo of Grand Island Service Department for the past 12 years. The service staff is courteous, attentive, and very professional. They have maintained my 2009 Azera in excellent condition and it now approaches 145,000 miles. I wouldn't go anywhere else.

ERIC P. de Fuccillo Hyundai of Grand Island respondió el 02/21/2022 07:42 AM

Thank you so much for taking the time out of your day to give us such a wonderful review we look forward to seeing you in the future.

Calvin H.

Cheektowaga, NY

2017 Hyundai Sonata

ReScore Reseña™

02/21/2022

Cliente Verificado

Categoría: Service

Great service

Great service very prompt and very professional, courteous staff. They had me in and out at the time of they say they would. Which was important to me because I had a meeting to attend and because of their great service I was able to make that meeting on time.

Reseña Original

02/19/2022

Tipo de Servicio: Maintenance

Categoría: Service

Great service

Great overall experience staff and work was very courteous and professional. Service was timely, I was in and out in the time that I was quoted, so I was able to continue the flow of my day without any delays which was important to me.

ERIC P. de Fuccillo Hyundai of Grand Island respondió el 02/21/2022 07:44 AM

I'm glad that you received prompt service and everything was done to your liking unfortunately the manufacture views a four star review as a fail I'm going to send you a rescore if you could find a way to give us five stars I would very much appreciate it.

Olamiju A.

Lewiston, NY

2018 Hyundai Kona

01/31/2022

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Though they are very good, but keep moving to the greatness.

The team work and experienced workers , facility cleanliness, good job delivery, and my favorite old man Mr Bob. Thanks all, thanks Mr Bob.

ERIC P. de Fuccillo Hyundai of Grand Island respondió el 01/31/2022 06:01 PM

We very much appreciate you giving us a five star after such a long delay of getting parts for your vehicle we look forward to seeing you in the future.

Diane L.

Lewiston, NY

2012 Hyundai Tucson

01/26/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service and staff

Job done on time as promised.

ERIC P. de Fuccillo Hyundai of Grand Island respondió el 01/26/2022 10:12 AM

We appreciate the great feedback and look forward to seeing you in the future.

Peter C.

Grand Island, NY

2016 Hyundai Sonata

01/06/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great staff and service

I purchased my car at Fuccillo and always bring it in for service because I am treated well and the service is impeccable.

ERIC P. de Fuccillo Hyundai of Grand Island respondió el 01/06/2022 06:44 PM

Thank you so much for the wonderful review.

Loretta E.

The Villages, FL

2019 Hyundai Tucson

12/30/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Efficient service @ Fuccillo

Friendly, competent staff!

ERIC P. de Fuccillo Hyundai of Grand Island respondió el 01/01/2022 04:37 AM

We appreciate the great review and look forward to seeing you in the future.

Mary K.

Buffalo, NY

2020 Hyundai Santa Fe

12/16/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

18000 check

I was greeted with a smile. Always courteous. Had a coupon to use and didn't know I had to give it at the beginning but he was very nice and redid the bill for me to use my coupon. Never made me feel bad about it. Service was quick they said would be an hour and it was about 45 min. Always a pleasure to go there.

ERIC P. de Fuccillo Hyundai of Grand Island respondió el 12/18/2021 04:06 AM

I'm so glad that you feel comfortable coming to our service department and that we make it pleasant we look forward to seeing you in the future.

Richard R.

Williamsville, NY

2020 Hyundai Tucson

12/09/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Very professional!

Very friendly staff and the work was completed as promised ahead of schedule! Great team work!!

ERIC P. de Fuccillo Hyundai of Grand Island respondió el 12/09/2021 05:03 PM

I'm happy to hear that you were so relaxed at our location and are very thankful that you gave us a great review we look forward to seeing you in the future.

Shayna B.

Depew, NY

2018 Hyundai Sonata

12/07/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

great experience!

my service was great! The worker was so nice and helpful!

ERIC P. de Fuccillo Hyundai of Grand Island respondió el 12/09/2021 01:01 PM

I'm glad everything went so well for you and that our employees were very helpful We look forward to seeing you in the future.

Cliente verificado

Niagara Falls, NY

2017 Hyundai Sonata

11/29/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Fuccillo

Friendly, professional people doing the job right the first time.

ERIC P. de Fuccillo Hyundai of Grand Island respondió el 11/29/2021 03:18 PM

This is great to hear we're glad that you enjoyed the service that we provide we look forward to seeing you in the future.

Carole D.

Youngstown, NY

2020 Hyundai Kona

11/26/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service Department

All of the people in the Service Department are wonderful, kind and knowledgeable! They schedule my appointments at my convenience and are very fast getting the job done for me! I can’t say enough about them and the quality of the work! ?I totally trust them to take good care of my car!

ERIC P. de Fuccillo Hyundai of Grand Island respondió el 11/26/2021 11:28 AM

We appreciate the kind words and great review we look forward to seeing you in the future.

Cliente verificado

Grand Island, NY

2012 Hyundai Sonata

11/01/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Dealt with Richie Nichols. Positive experience

Got vehicle serviced and dealt with Richie Nichols. He took extra time to explain and walk me through what he had done to my vehicle. This is the kind of employees I want working at my company. Protect these employees no matter what. Pay a good employee whatever they want. A good employee is priceless, they provide more than you can ever pay someone. Always a positive interaction with Richie.

ERIC P. de Fuccillo Hyundai of Grand Island respondió el 11/01/2021 07:17 PM

Thank you I'm happy to hear that one of our technicians were so helpful we hope to see you in the future.

Keith P.

Youngstown, NY

2012 Hyundai Tucson

10/30/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

good

ERIC P. de Fuccillo Hyundai of Grand Island respondió el 10/31/2021 05:08 AM

Thank you very much for giving us a five star review I see that your vehicle wasn't done on time and I'm very sorry for this we've had some shipping issues and parts concerns but we are working through them thank you for your patience.

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