business image

Fremont Hyundai

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(81 Reseñas)
76
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
4
Total de ReScores
4.8
Promedio de ReScores
76
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Fremont Hyundai is conveniently located in Fremont, CA . Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Hanlees Fremont Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today Fremont Hyundai is conveniently located in Fremont, CA . Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Hanlees Fremont Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today

Categorías
Concesionario Hyundai, Mantenimiento de automóviles, Reparación de automóviles
Contacto
(510) 789-0800

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Se Proporcionó Zona Horaria
43690 Auto Mall Circle Fremont, CA 94538
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(81 Reseñas)

AL
gravatar
Amanda L.
San Mateo, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Hyundai Fremont was great...however rest of Hyundai provided terrible service
Hyundai Fremont was great. Nick took care of the paint issue very efficiently once I went to Fremont.

The rest of Hyundai including Hyundai America call center and the case manager (Pamela) assigned and her supervisor was horrendous. San Leandro Hyundai also never followed through after they took the pictures...never submitted it to Hyundai. Stevens Creek Hyundai would also not help. This case took 3+ months to resolve because of complete incompetence elsewhere in the organization. I should've gone to Fremont Hyundai to begin with.
NICK C., SERVICE DIRECTOR de Fremont Hyundai respondió el 04/05/2022 07:05 AM

Thank you for the 5 stars.Treating our customers to excellent service is always our top priority.

Nick Collins Service director 510 789 0800 Nick.Collins@DGDG.COM

RN
gravatar
Rathin N.
Fremont, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Exceptional service
Daniel, my service advisor was exceptional. He checked my warranty profile and was able to find that my failed fuel pump was covered under my extended warranty and that I only had to pay the deductible.
NICK C., SERVICE DIRECTOR de Fremont Hyundai respondió el 03/28/2022 07:07 AM

We are so glad your experience here was a positive one .

Nick Collins Service director 510 789 0800 Nick.Collins@DGDG.COM

MK
gravatar
Min K.
Fremont, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great Service
Jason made everything easy, and my experience was superb, thanks to him. I will definitely come back for their service.
NICK C., SERVICE DIRECTOR de Fremont Hyundai respondió el 03/28/2022 07:06 AM

When our customers leave happy that makes us happy. Thank you so much for the great review.

Nick Collins Service director 510 789 0800 Nick.Collins@DGDG.COM

AK
gravatar
Abhishek K.
Novi, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Good service experience
Daniel the service advisor was great. He was quick to get my car into the station and was ready in 2hrs.
NICK C., SERVICE DIRECTOR de Fremont Hyundai respondió el 03/28/2022 07:05 AM

Treating our customers to excellent service is always our top priority .

Nick Collins Service director 510 789 0800 Nick.Collins@DGDG.COM

TL
gravatar
Tony L.
San Jose, CA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/24/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
9
Categoría: Service
Maintenance service
I’d recommend service here. Staff is very nice and Service schedule is on time.
NICK C., SERVICE DIRECTOR de Fremont Hyundai respondió el 03/25/2022 07:12 AM

Thank you for taking the time to fill out our survey .

Nick Collins Service director 510 789 0800 Nick.Collins@DGDG.COM

Cliente verificado
Milpitas, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Great Service
NICK C., SERVICE DIRECTOR de Fremont Hyundai respondió el 03/24/2022 07:09 AM

Thank you for filling out our survey we look forward to servicing your needs again in the future .

Nick Collins Service director 510 789 0800 Nick.Collins@DGDG.COM

Cliente verificado
Union City, CA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/23/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
8
Categoría: Service
Easy and friendly
Good service, friendly staff
NICK C., SERVICE DIRECTOR de Fremont Hyundai respondió el 03/23/2022 07:19 AM

Thank you for taking the time to fill out our survey. Your feedback will help us improve in the future.

Nick Collins Service director 510 789 0800 Nick.Collins@DGDG.COM

ST
gravatar
Sailimanuia T.
Hayward, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Birdie T
This is my 2nd time. Repsentative was very professional. Service was also excellent....thank you so much
NICK C., SERVICE DIRECTOR de Fremont Hyundai respondió el 03/23/2022 07:20 AM

Treating our customers to excellent service is always our priority . We appreciate you coming to our dealership.

Nick Collins Service director 510 789 0800 Nick.Collins@DGDG.COM

AP
gravatar
Anh Kim P.
Newark, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/21/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Outstanding customers service
This was the easiest, and super nice dealership... Had my car in for transmission fluid and oil change. I was in and out in 2 hours. I recommended anyone to go here.
NICK C., SERVICE DIRECTOR de Fremont Hyundai respondió el 03/22/2022 10:27 AM

We understand your time is valuable . We appreciate your feedback .

Nick Collins Service director 510 789 0800 Nick.Collins@DGDG.COM

PP
gravatar
Precilla P.
East Palo Alto, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great New Ownership
Old ownership was terrible. New ownership is great. Got appointment same week for service. Check in was quick. Service itself was quick. Waiting area is clean and has coffee machine and tea. They even washed the car whereas old ownership charged!
NICK C., SERVICE DIRECTOR de Fremont Hyundai respondió el 03/15/2022 04:07 PM

Thank you for the 5 stars . 

Nick Collins Service director 510 789 0800 Nick.Collins@DGDG.COM

BT
gravatar
B T.
Union City, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2022
10
Categoría: Service
Excellent service under DGDG
The service level has increased considerably under the new management.
Earlier it was very difficult to get appointment, but now its no longer the case. Nick Collins was very helpful, and was successful in resetting my expectation from very low to very high now.
Thank you - Keep up the great work!!!
NICK C., SERVICE DIRECTOR de Fremont Hyundai respondió el 03/15/2022 04:06 PM

We appreciate you coming to our dealership.

Nick Collins Service director 510 789 0800 Nick.Collins@DGDG.COM

HG
gravatar
Harpreet G.
Sacramento, CA
2021 Hyundai Elantra Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Quick service
Awesome Walk in service experience
NICK C., SERVICE DIRECTOR de Fremont Hyundai respondió el 03/15/2022 01:42 PM

Thank you for taking the time to fill out iur survey.

Nick Collins Service director 510 789 0800 Nick.Collins@DGDG.COM

AC
gravatar
Andy C.
Daly City, CA
2016 Hyundai Sonata Plugin Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/14/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
9
Categoría: Service
Impressed
No complain.
NICK C., SERVICE DIRECTOR de Fremont Hyundai respondió el 03/15/2022 01:40 PM

Thank you for the 5 stars .

Nick Collins Service director 510 789 0800 Nick.Collins@DGDG.COM

Cliente verificado
San Francisco, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent experience
Very pleased with all aspects of my service experience. Thank you Hyundai.
NICK C., SERVICE DIRECTOR de Fremont Hyundai respondió el 03/11/2022 02:43 PM

We appreciatee you coming to our dealership .Treating our customeers to excellent service is always our priority.

Nick Collins Service director 510 789 0800 Nick.Collins@DGDG.COM

XO
gravatar
Xavier O.
San Francisco, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great service though it took a bit long
The person assigned to help me was great. He was very thorough in explaining everything. The waiting room area was comfortable With good Wi-Fi connection, but I wish there were more food /snack options as there is nothing nearby within walking distance as I waited four hours for my vehicle to be serviced.
NICK C., SERVICE DIRECTOR de Fremont Hyundai respondió el 03/11/2022 02:42 PM

Thank you for the 5 stars.

Nick Collins Service director 510 789 0800 Nick.Collins@DGDG.COM
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.