Took a newly acquired 40 yr old vehicle to Fred’s for smog issues… Fred and Allen the office manager were on top of it, got the necessary repairs made and made a few recommendations giving me ample explanation and clear options. It’s how a repair shop should be run. Very efficient and knowledgeable.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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