We were traveling with a motorhome towing a pickup .We stayed the night in Clovis . The next morning , the battery was too weak to start engine . I jump-started the motorhome with the truck . Drove to Freddy's .They hooked motorhome up to a charger. They checked alternator every 1/2 hour . They thought problem was a bad alternator , then it might not be the alternator , then they decided it was the alternator & it needed to be replaced .They pulled the alternator & took it to a parts house , to get a matching alternator . Came back with an alternator , that Freddy said was a little lower voltage than mine , but it should work fine to get me back home . It was installed & I was assured that it was working fine . I hooked up truck & we headed west . About 80 miles down the road , I turned lights on . As I drove along , the lights kept getting dimmer. I finally had to turn the lights off , to keep engine running until i could get to a safe place to get off the road & spend the night . In the morning , I took cover off engine & saw that only one hot wire was hooked to the alternator . The rest of the alternator wires , had not been hooked up & were just laying loose on top of the engine . I knew that if this was the correct 3 wire alternator for my engine , then Feddy's mechanics had not bothered finishing hooking it up . But it turned out to be a 1 WIRE ALTERNATOR which would not work correctly in my motorhome . So I paid $445 to have the wrong alternator installed , my battery charged & to get 90 miles closer to home before the battery died .
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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