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Frank's Automotive

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(958 Reseñas)
74

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
74
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Frank’s Automotive, Inc. is a company headed by professionals who have worked for years in all areas of the motor industry to develop new products, systems and services. You can rely on us for quality service and complete satisfaction. We are leaders in the automotive repair industry.

This business takes quality and customer service
Frank’s Automotive, Inc. is a company headed by professionals who have worked for years in all areas of the motor industry to develop new products, systems and services. You can rely on us for quality service and complete satisfaction. We are leaders in the automotive repair industry.

This business takes quality and customer service seriously. Frank’s Automotive, Inc. follows a strict code of ethics so our customers will know upfront what to expect. As a part of this code, we pledge to perform high quality diagnostic and repair services.

Frank’s Automotive, Inc. believes in quality. We exercise reasonable care for the customer’s property while it is in our possession. Frank’s Automotive, Inc. has assembled the best team of technicians in the area to ensure you a perfect job every time.
...more

Categorías
Mantenimiento del coche, Mantenimiento de automóviles, Reparación de automóviles
Contacto
(512) 805-0144

Horario del Negocio

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
328 S Guadalupe St San Marcos, TX 78666-6310
Reseñas de Frank's Automotive's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(958 Reseñas)

CH
gravatar
CYBELE H.
San Marcos, TX
Chevrolet Silverado
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
06/30/2016
cliente verificadoCliente Verificado
Good Service but a bit pricey
I went to Franks Auto to get a new battery and surprised to be charge a service charge of almost $50 to replace my battery. You unhook it, you take it out, and you put the new one in. Not really a $50 job.
No Recomendado
Frank S. de Frank's Automotive respondió el 06/30/2016 04:00 PM

HI CYBELE,
 WE APPRECIATE THE GOOD SERVICE COMMENT. THE PRICING OF THE LABOR COMES FROM MITCHELL TIME GUIDE, WHICH IN YOUR CASE CALLS FOR .70 OF AN HOUR. DOLLAR AMOUNT IS $66.50 INCLUDING THE TEST. UNFORTUNATELY, ALTHOUGH YOU SUSPECTED THE BATTERY WAS BAD, IT IS OUR MISSION TO ENSURE THE DIAGNOSIS IS 100% CORRECT. IT REQUIRES SPECIAL EQUIPMENT AND INCLUDES TESTING YOUR ALTERNATOR, STARTER AND FOR DRAINON BATTERY. WE ALSO CLEANED ALL TERMINALS AND RETESTED THE SYSTEM AFTER REPAIRS. TO THE NON PROFESSIONALS A BATTERY CHANGE MAY SEEM SIMPLE; IT IS NOT AS SIMPLE AS IT SEEMS. THANK YOU FOR YOUR BUSINESS! HOPE THIS EXPLANATION HELPS. 

BOB J
GENERAL MANAGER
512-805-0144

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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.