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Frank's Automotive & Collision

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(1,075 Reseñas)
73

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
73
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Frank’s Automotive, Inc. is a company headed by professionals who have worked for years in all areas of the motor industry to develop new products, systems and services. You can rely on us for quality service and complete satisfaction. We are leaders in the automotive repair industry.

This business takes quality and customer service
Frank’s Automotive, Inc. is a company headed by professionals who have worked for years in all areas of the motor industry to develop new products, systems and services. You can rely on us for quality service and complete satisfaction. We are leaders in the automotive repair industry.

This business takes quality and customer service seriously. Frank’s Automotive, Inc. follows a strict code of ethics so our customers will know upfront what to expect. As a part of this code, we pledge to perform high quality diagnostic and repair services.

Frank’s Automotive, Inc. believes in quality. We exercise reasonable care for the customer’s property while it is in our possession. Frank’s Automotive, Inc. has assembled the best team of technicians in the area to ensure you a perfect job every time.
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Categorías
Mantenimiento de automóviles, Reparación de automóviles, Reparación de colisiones
Contacto
(830) 627-3939

Horario del Negocio

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
950 S State Hwy 46 New Braunfels, TX 78130
Reseñas de Frank's Automotive & Collision's
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(1,075 Reseñas)

DA
gravatar
daniel a.
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
03/23/2013
cliente verificadoCliente Verificado
diagnostics incomplete
i took my vehicle in for a diagnosis because my check engine and ABS lights where on. But because I only mentioned problems with my suspenssion/steering I guess that was all that was diagnosed with an estimate of over $2000. Luckily I got a second opinion from another ASE certified tech and had all estimated work done for $500. And had it pointed out that a majority of work Franks was factoring in was not neccessary. I appreciate that Franks goes by the book but at these financial times they should think of customer satisfaction and not by what a book tells them to charge (i.e. 1 hour fee for a 20 minute job).
No Recomendado
Frank S. de Frank's Automotive & Collision respondió el 03/27/2013 03:19 PM
customer came to us with multiple concerns and after explaining diagnostics charges, he elected to have suspension inspected---the fee to do the work---as explained to the customer is waived when we do the work in the case of suspension/brake related problems--also customer was charged only for 1/2 hour and was invited to the shop as is all of our customers--we apologize for any misunderstanding
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.