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SureCritic / Franconia Sunoco LLC
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Franconia Sunoco LLC

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(212 Reseñas)
97
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Programar Cita

Detalles de la Puntuación

5 stars
86%
4 stars
11%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
97
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Contacto
(703) 971-9367
Visitar Sitio Web
Closed
Horario del Negocio

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5514 Franconia Rd Alexandria, VA 22310
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Afiliaciones

Reseñas de Franconia Sunoco LLC's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(212 Reseñas)
Escribir una Reseña
Reseñas Recientes
AI
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ALBERT I.
Alexandria, VA
Kia Sportage
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2025
cliente verificadoCliente Verificado
10
Scheduled work
As always Wayne and his team were outstanding. Dropped my car off the night before and Wayne had it done by 3 pm. No hype or up sale, just an honest repair shop at does it right the first time.
EP
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ETHEL P.
Alexandria, VA
INFINITI G35 Sedan
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/22/2024
cliente verificadoCliente Verificado
10
Had starter put on car
Had to have a starter put on my car. I called Wayne regarding the issue the day it died, because I was stranded in Lorton. My Dad & Wayne concluded that it was my starter. Had roadside assistance tow it to his shop. Wayne said to have it towed to the shop & he would look at it the next day. He called me the next day to say that it was definitely the starter and ordered one to put on it.

My car has been working fine so far. Even drove it to Lynchburg, VA last weekend to see my family. It started perfectly each time. So grateful! Wayne to the rescue once again! Thanks again.
EP
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E P.
Alexandria, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/21/2024
10
Need Oil Change; Wanted belts, fluids & hoses checked before road trip
I was going out of town, so I wanted Wayne to do an oil change in addition to checking all other fluids, belts, hoses, tire pressure, etc. As always got car back in a timely manner. Great job done all around.

Thanks Wayne.
Cliente verificado
Alexandria, VA
Toyota Camry
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/16/2024
cliente verificadoCliente Verificado
10
Fast turn around on annual safety work
More great work from Ray getting my car in, maintained, and out in one-day! Thanks!
DC
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DARRELL C.
Alexandria, VA
Ford Explorer
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/10/2024
cliente verificadoCliente Verificado
9
Top quality service
This is the third vehicle we've owned that we've trusted Wayne and his crew for service. From routine maintenance to state inspections or major repairs, this is where we'll go every time.
YT
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Yvonne T.
Alexandria, VA
Ford Mustang
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/05/2024
cliente verificadoCliente Verificado
10
Great customer service
I took my car for an oil change. I always received great customer service from Wayne.
EP
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ETHEL P.
Alexandria, VA
INFINITI G35 Sedan
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/26/2024
cliente verificadoCliente Verificado
10
Always Excellent Service
Drove my car to Charlottesville, VA last Saturday. When I left Charlottesville to go to Lynchburg, VA, car was sounding a little louder than usual. Like a roaring sound. When I returned back to Alexandria, I called Wayne to let him know what it was doing and what it sounded like. I left it there overnight for him to look at it the next day. Wayne will stick with the job while he does some trial and error to get to the root of the issue. And he did. He said that I needed a wheel bearing on front left wheel...and it sounded like the noise was coming from that tire. They stay very busy lately, but I Wayne will still get the job done and timely. My car sounds great! No more roaring noise so far! I always call him to let him know that he did a good job!
ST
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SHAWN T.
Alexandria, VA
Ford Explorer
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/30/2024
cliente verificadoCliente Verificado
10
Repairs
SUV running great!
KC
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KEVIN C.
Alexandria, VA
Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2024
cliente verificadoCliente Verificado
10
Wayne always has a answer
When I want an honest opinion on what's going on with my vehicle, I go to Wayne. I always get an answer I know I can trust. That's often hard to find today.
MC
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Mario C.
Paris, VA
Toyota Corolla
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/12/2024
cliente verificadoCliente Verificado
8
I always take my car to this location. I trust them.
Trust this place. Have my cars here more than 20 years.
AI
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ALBERT I.
Alexandria, VA
Kia Sportage
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2024
cliente verificadoCliente Verificado
10
Awesome service
This is my “go to” place for any car repair. No nonsense stuff. I trust Wayne, Repair Shop manager, completely with my cars.
RT
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ROBERT T.
Alexandria, VA
Lincoln LS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/01/2023
cliente verificadoCliente Verificado
10
2004 LSE coolant leak
The crew was quickly able to find th coolant leak andwas able to get the replacement part installed the next day.
EP
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ETHEL P.
Alexandria, VA
INFINITI G35 Sedan
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/14/2023
cliente verificadoCliente Verificado
10
Brake, Calibers, Rotors Work
I have had previous work performed at this station. They have always done a great job. This time I had the brakes, calibers & rotors replaced again on the front due to vibration in wheels/steering wheel when braking. Wayne brought in his sophisticated equipment from home to determine the cause of the front-end vibration. The reason for 4 stars is because the work was way more costly than usual.
RT
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ROBERT T.
Alexandria, VA
Lincoln LS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2023
cliente verificadoCliente Verificado
10
Oil and filter change
The work was done efficiently with no issues. I was happy to learn that my cabin filter was also changed without a prompt from me (2004 Lincoln LSE).
WW
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Walter W.
Alexandria, VA
Honda Odyssey
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/09/2023
cliente verificadoCliente Verificado
10
Always take great care of us!
I'm a repeat customer. Wayne and the team always give me the straight scoop and do the maintenance right. I highly recommend them to anyone who wants a dependable, honest, capable service station.
Mostrando Reseña 1 - 15 de 212 en total
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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