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SureCritic / Reparación de automóviles / Fox Auto Care
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Fox Auto Care

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(112 Reseñas)
100
Escribir una Reseña
Programar Cita

Detalles de la Puntuación

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
100
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Reparación de automóviles, Mantenimiento del coche, Cambio de aceite
Contacto
(714) 427-5870
Visitar Sitio Web
Closed
Horario del Negocio

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
by appointment only
Sun
closed
* Pacific Time (Us & Canada)
1311 E Saint Gertrude Place Bldg C Santa Ana, CA 92705
Obtener Direcciones
Reseñas de Fox Auto Care's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(112 Reseñas)
Escribir una Reseña
Reseñas Recientes
SK
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Shams k.
BMW X3
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/15/2025
cliente verificadoCliente Verificado
10
Last minute Repair
I am thankful that they were available on a Saturday. Many shops were not open to do the battery replacement for my BMW X3. Their price was the best I could find and their service was amazing. The shop is very very clean, which you do not see in most shops. The only thing that I was not happy about was having to wait so long for a battery delivery, which is actually not the shops fault. It was the outside 3rd party service that was suppose to deliver it. The 3rd party service never ended up delivering the battery, but thankfully the shop had a better battery already available and they gave me a great deal on it as well.
I would definitely recommend this to anyone needing repairs.
Fox Auto C. de Fox Auto Care respondió el 04/16/2025 08:57 AM

Thank you so much for the kind words and for taking the time to share your experience! We're really glad we could help you out on a Saturday when options were limited. We always strive to offer fair pricing and top-notch service, and it's great to hear that stood out to you—along with the cleanliness of our shop!

We truly appreciate your patience with the battery delivery situation. Even though the third-party delay was out of our control, we're happy we had a better option on hand and could get you back on the road quickly.

Thanks again for your recommendation—it means a lot to us! If you ever need anything in the future, we’re here to help.

ME
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MOISES E.
Honda Accord Cpe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/08/2025
cliente verificadoCliente Verificado
10
Awesome job
I went in for rear breaks and they did an Amazing job,highly recommended.
Fox Auto C. de Fox Auto Care respondió el 04/16/2025 09:00 AM

Thank you for the awesome review! We're so glad you were happy with the rear brake service. Your recommendation means a lot to us—we truly appreciate your support!

AV
Alexa V.
Anaheim, CA
Volkswagen Tiguan
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2025
cliente verificadoCliente Verificado
Categoría: Service
Spoke to Pablo. He said it was excellent.
Recomendado
Cliente verificado
Honda Accord Cpe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2025
cliente verificadoCliente Verificado
10
Great Customer Service
The customer service was great and my car was repaired and ready on time.
Cliente verificado
Costa Mesa, CA
Toyota Avalon
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2025
cliente verificadoCliente Verificado
10
Quick service.
No complaints!
JI
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Jorge I.
Anaheim, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2025
10
10/10 will recommend!!
Got my Infiniti serviced here and runs better then ever!!
Cliente verificado
Tustin, CA
Mercedes-Benz GLE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2025
cliente verificadoCliente Verificado
10
Consistently excellent service
I have been using Fox for 15 years. Customer service and trust are their key strengths. I’ve always appreciated that they will tell me when I don’t need to repair something immediately or to check if the repair is under warranty. I am glad to see Mo has assumed ownership and keeping with the traditions of excellent work and trust.
The Team a. de Fox Auto Care respondió el 02/26/2025 08:01 AM

Thank you for your feedback!! We greatly apperciaate the support!!

SO
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Silvia O.
Orange, CA
Mercedes-Benz CLK-Class
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2019
cliente verificadoCliente Verificado
Honest reliable trust
Thank you! Fox auto care for taking good care of my cars and us.! Always awesome service.
Recomendado
II
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Isaac I.
Honda Civic Coupe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/18/2019
cliente verificadoCliente Verificado
Excellent service, excellent people.
Excellent service, excellent people, great work. Couldn’t ask for more.
Recomendado
MW
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Mike W.
Fountain Valley, CA
BMW M3
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2019
cliente verificadoCliente Verificado
Car service
Great service at Fox!
Recomendado
SG
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Sanjuana G.
Santa Ana, CA
Subaru Impreza Sedan
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/14/2019
cliente verificadoCliente Verificado
Best auto shop!
Great and friendly staff! Great prices, curtesy ride if you need one.
Recomendado
RF
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Robert F.
Huntington Beach, CA
Ford Edge
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/13/2019
cliente verificadoCliente Verificado
Great service!!
Fox Auto took great care of my Ford Edge!
Recomendado
DG
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David G.
Hyundai Entourage
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2019
cliente verificadoCliente Verificado
Just the coolest people I have ever met.
So they tool my van in and gave it a thorough inspection. Decided 5o junk it without warning them and they helped move a bunch of cars they were not expecting. Anyone else would have been irritated at the interruption.

Definately where I go with my newer cars.
Recomendado
MV
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Mike V.
Santa Ana, CA
BMW Z3
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/11/2019
cliente verificadoCliente Verificado
Excellent service
This is auto repair service at a higher level then what you are probably are use to. Finding qualified mechanics to keep you vehicle running smoothly is challenging.
Well search no more if you want a great experience with real automotive repair pros. I take our two vehicles to Fox for all our service needs. If you are looking for a great experience when it comes to customer service and attention to detail then Fox is the place to go.
Recomendado
RD
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Reha D.
Ford Edge
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/11/2019
cliente verificadoCliente Verificado
Best team, best attitude, best service....
Been getting our vehicles serviced at Fox Auto for rhe last 10-12 years and always received excellent service. And always received fair pricing on all repairs.
Recomendado
Mostrando Reseña 1 - 15 de 112 en total
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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