I have purchased 5 vehicles from Fowler Dodge in the past 2 years. I have always been loyal to Dodge and Dodge has always served me well. Until now. My 2018 Ram 2500 did not want to start. I took it to Fowler where I purchased it from. Thinking no problem they will fix it and I will be back on the road. I get a text that says my battery has lower cranking amps than required and my started has locked up a few times. The bill was going to be over $700. I said hold the phone. I called and asked why I needed to pay anything. I purchased that truck in early 2019 brand new. They told me its warranty had expired as I have 76000 miles on it. I told them that the battery will have its own warranty and the started is designed to lock up if it does not have the proper voltage. I was told after a lengthy discussion that they will not do anything. I told them I would pick the truck up. I came to pick truck up and they presented me a bill for $109 for diagnosing my truck. I got livid and said somethings I probably shouldn't have. They are criminals. They plugged a computer in the port of my truck and the truck spit out a reading in less than 5 minutes and pow here is your bill $109. I will never buy another Dodge. Thank you Fowler for opening my eyes.
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