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Oil Change 10

Location 6

Problem 4

Care 3

Warranty 3

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No N.

Longmont, CO

04/12/2023

Categoría: Service

I came in for a routine critical recall from out of state.

I came in for a routine critical recall from out of state. The service at this particular location has went down in the last few years. They wouldn't loan us a car, offered a shuttle, didn't have the car completed until closing time. The original replacement part was damaged, so we prompted them to call surrounding Hyundai locations in colorado to find one because they wanted to keep our car another whole day, that was after they did not search around for 3 hours and had to be coerced by us...the customers to do their job. It was a debacle to say the least. Then the point inspection was not completed, so it was a disappointing trip to Foundation hyandai and I most likely will not be returning to this location.

Foundation Hyundai Of Boulder

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