I got my car's inspection done and oil changed here and it was great- no issues. The reason I put 4 stars is that the first time I made the appointment the person who answered the phone didn't ask for any information- name, type of car, phone number, etc. When I called back to reschedule they asked all of this information and made me feel like I actually had an appointment. Also, I had to call and make sure everything was ok and the car was finished- just would have been nice to receive a call that told me everything was all set. Other than that I was very satisfied and will definitely be coming back!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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