Thank you for letting us know, and I’m sorry we missed the mark on your visit. That is not the experience we want for returning customers or any customer for that matter. I apologize that the vacuuming and wipe-down were not completed to the standard you expected.
We would appreciate the opportunity to make this right. Please stop back in or call us and ask for Scott so we can fix out mistakes and properly address the interior service at no charge.
We also appreciate the feedback that our tech gave you about the vacuum. If our equipment or process is not producing the results we expect for our customers, it's important for us to hear it and it will be fixed. Thank you again for bringing this to our attention.