Rude and unqualified receptionist/appraiser. Took car in a week early for second review so all parts could be ordered prior to drop off. Appraisal was for $2460.63 with a 2-week ETA. Final cost $7069.50 and over 5 weeks later. The buck stops nowhere at FIX Auto. It's the now departed appraisers' fault, it's the parts supplier fault, it's "industry standard" for it to take weeks longer than promised, etcetera, etcetera. Worse body shop experience ever.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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