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Fix Auto Long Beach

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(846 Reseñas)
-100
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
-100
Puntuación Neta de Promotores ®

Detalles del Negocio

Contacto
(562) 494-1100

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1381 Obispo Avenue Long Beach, CA 90804
Reseñas de Fix Auto Long Beach's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(846 Reseñas)

AR
gravatar
Ali R.
Long Beach, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/02/2022
0
Never go there
Please read this before you take your car to this body shop. This is what they did to make me unhappy. 1- At first they were supposed to inspect the car after my accident, they just showed me the observable damages. They did not check the dashboard or anything beneath the car. 2- Initially they said the job was going to be done in 2 weeks, then they extended it to 3 weeks and then to 4 weeks. 3-Meanwhile they lied to me by saying everything is fixed we are just waiting for the muffler to arrive. When I visited the body shop I noticed they had not fixed anything. 4- They waited so long that my insurance rental car allowance expired and this way they forced me to accept installing the damaged muffler. I had no choice because they told me we cannot predict when the new muffler would arrive, and so I had to pay for the rental car for months of waiting. 5- On the day of checking out I noticed the airbag light was on I asked them why they didn't fix it. First, they said we don't have the equipment to diagnose the airbag sensor and then they changed their position and said this is not related to the accident and refused to fix it. I had to go to Lexus dealer to fix the problem and they told me it was related to the accident. 6- When I took the car home I noticed the back door window opener was not working. I went back to the shop and they refused to fix it saying it is not related to the accident. 7- After they fixed my car I felt there is an extreme wave of hot air coming out from beneath my car I have no idea what they did in installing the muffler but I'm scared to go there and ask before they said we'll call the police if you show up here. This is their customer service.

O
OERLIKON METCO (US) INC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/01/2021
cliente verificadoCliente Verificado
I have already recommended Fix to a number of my friends and work associates. (Entered by customer via UpdatePlus)
Recomendado

KS
KIMBERELY S.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2021
cliente verificadoCliente Verificado
We would absolutely recommend them to a friend or family member. Ask for Fernando. He was the person we dealt with and he was so pleasant and friendly and good at keeping us up-to-date. (Entered by customer via UpdatePlus)
Recomendado

TY
TSGT RAMONE Y.
Aurora, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/20/2021
cliente verificadoCliente Verificado
Customer Service and car repair itself were amazing (Entered by customer via UpdatePlus)
Recomendado

AF
A1C JOHN F.
Long Beach, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/03/2021
cliente verificadoCliente Verificado
I will certainly sing their praises. (Entered by customer via UpdatePlus)
Recomendado

JF
JOSEPH F.
Laguna Beach, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2021
cliente verificadoCliente Verificado
Would definitely recommend to friends and family in Long Beach area, also location is convenient. (Entered by customer via UpdatePlus)
Recomendado

GF
GYSGT JUAN F.
Lake Elsinore, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/04/2021
cliente verificadoCliente Verificado
Yes.. exceptional service (Entered by customer via UpdatePlus)
Recomendado

CK
CONNOR K.
Long Beach, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/02/2021
cliente verificadoCliente Verificado
They’ll be my go to shop for future work. (Entered by customer via UpdatePlus)
Recomendado

PE
Patricia E.
Long Beach, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2021
cliente verificadoCliente Verificado
I would highly recommend this FixIt auto repair location. Staff were very professional, and communication was daily keeping me well informed throughout the repair process. Excellent and outstanding customer service. (Entered by customer via UpdatePlus)
Recomendado

SG
SGT TRAVIS G.
Long Beach, CA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/24/2021
cliente verificadoCliente Verificado
Overall, I appreciated the work and the service they provided. (Entered by customer via UpdatePlus)
No Recomendado

KK
KORY K.
Long Beach, CA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/21/2021
cliente verificadoCliente Verificado
“They do good work but make sure to call them and make sure the repair is going to be on time” (Entered by customer via UpdatePlus)
No Recomendado

PW
PAUL W.
Long Beach, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/20/2021
cliente verificadoCliente Verificado
Already have! (Entered by customer via UpdatePlus)
Recomendado

JR
JOEL R.
Long Beach, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/28/2020
cliente verificadoCliente Verificado
WOULD RECOMMEND FIX AUTO TO ANYONE (Entered by customer via UpdatePlus)
Recomendado

CR
CAPT WILLIAM R.
Long Beach, CA
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
11/02/2020
cliente verificadoCliente Verificado
I had a quote from a different shop where it was cheaper and took less time. (Entered by customer via UpdatePlus)
No Recomendado

KL
KATHY L.
Signal Hill, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/08/2020
cliente verificadoCliente Verificado
I would recommend Fix Auto Long Beach to ANYONE! (Entered by customer via UpdatePlus)
Recomendado

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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.