family owned and operated in costa mesa since 1963. Full service auto repair and maintenance.family owned and operated in costa mesa since 1963. Full service auto repair and maintenance.
Every time I go in there about a few months later setting else goes wrong which is understandable it is a older car. How ever when I get all my belts and everything done and then they tell me, "your belts looks worn and we suggest replacing them." I responded with, "you already replaced them." They came back with a convoluted way of saying they didn't have it updated, yet they said word for word that APON inspection they need to be replaced, they are a few months old. Then to top it off they used my car to driver over 30 min to pick up a customer in my car saying they were "running tests," yet didn't drive it back to read anything. VERY UNPROFESSIONAL! How ever they gave me 10% off and I have never had a problem with them before hopefully this was an isolated incident.
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